About Rome VA Clinic
Rome VA Clinic has a dedicated staff committed to patient care. The clinic has faced challenges in the past with staffing, but has greatly improved with the arrival of Dr. Vonguru. Dr. Vonguru is highly regarded by patients for her exceptional care, going above and beyond to ensure their needs are met. She is responsive to patient inquiries and works tirelessly to provide the best possible healthcare. Overall, patients have reported positive experiences at the clinic. While doctors may change over time, they have consistently addressed patient concerns in a timely manner. Recent feedback highlights the clinic's efficiency and friendly staff, with patients praising the smooth and positive experience they received during lab appointments.
Just another poorly run VA Clinic.
Parking = 3 stars... it's small and a bit difficult to park a larger automobile
Front desk staff = 4 stars
Front Desk = REMOVE the Plexicglass and put all small walls, so the Veterans don't have to speak loudly for others to hear my information.
Security of Information: 1 STAR..... the older man behind the counter couldn't hear me, so I had to speak loud enough for all the Waiting Room to hear my information
UPDATE: They forgot to tell the Lab I was here. Lab staff not friendly. The door in the bathroom to leave urine was not secure. It's difficult to trust the Lab and the sign was not...read full review
Heartfelt thanks to Dr. VonguruSince 2009 I have received my healthcare services at the Rome Georgia VA as well as the Atlanta VA and more recently through Community Care providers. I am very thankful for all the care I have received. The Rome clinic struggled for years to keep a Doctor on staff. This changed when Dr. Vonguru came to Rome VA. From the first day I met her, until this very day, she has been a wonderful, caring, dedicated physician who has gone above and beyond my expectations to see that I receive the healthcare I need. She once spent her entire weekend to ensure that my Community Care cancer treatments were not suspended due to my “approved...read full review
I have actually had a pretty good experience over all with this VA Clinic. My doctors have changed over time but they have all tried to address my concerns & issues, usually in a pretty timely manner.