Kevin and Gerry (might have spelled that last one wrong…) came today for first time maintenance work with the company. Very professional. Extremely knowledgeable and helpful, and great sense of humor! I recommend this company for everyone’s local business for HVAC needs! They unclogged a line, and replaced a coil on the outside unit. Price was great!
July 2025
Sunday evening and the AC sudden;y stops working. That's everyone's nightmare especially on one of the hottest days of the year. I called Gibson/Lovell who returned my call promptly. Dylan the technician was super friendly and helpful. He calmed my frantic nerves and arrived exactly when he said he would. He listened and immediately knew what the problem could be. He was knowledgable and correct on the problem. A new capacitor was needed. He fixed the problem with a smile. Answered all my questions and even gave me some measurements and advice on better filters to use. He went above and beyond. The pricing was fair for service and parts. Thanks to Dylan and... read full review
July 2025
Having your A/C stop working on a 94 degree day is VERY unpleasant, especially when you don't discover the issue until after 5:00. Gibson/Lovell has done work on my system before, so I called them first thing the next morning. To my surprise and delight, there was a technician (Kevin) at my front door about 30 minutes later. He was very informative and polite and was able to get my system up and running with a 'patch' less than an hour after I had called. He had the office order the part that needed to be replaced and came the next morning and got it installed. The office staff I interacted with was very helpful and nice and I feel the amount I paid... read full review
Kevin and Gerry (might have spelled that last one wrong…) came today for first time maintenance work with the company. Very professional. Extremely knowledgeable and helpful, and great sense of humor! I recommend this company for everyone’s local business for HVAC needs! They unclogged a line, and replaced a coil on the outside unit. Price was great!
Sunday evening and the AC sudden;y stops working. That's everyone's nightmare especially on one of the hottest days of the year. I called Gibson/Lovell who returned my call promptly. Dylan the technician was super friendly and helpful. He calmed my frantic nerves and arrived exactly when he said he would. He listened and immediately knew what the problem could be. He was knowledgable and correct on the problem. A new capacitor was needed. He fixed the problem with a smile. Answered all my questions and even gave me some measurements and advice on better filters to use. He went above and beyond. The pricing was fair for service and parts. Thanks to Dylan and... read full review
Having your A/C stop working on a 94 degree day is VERY unpleasant, especially when you don't discover the issue until after 5:00. Gibson/Lovell has done work on my system before, so I called them first thing the next morning. To my surprise and delight, there was a technician (Kevin) at my front door about 30 minutes later. He was very informative and polite and was able to get my system up and running with a 'patch' less than an hour after I had called. He had the office order the part that needed to be replaced and came the next morning and got it installed. The office staff I interacted with was very helpful and nice and I feel the amount I paid... read full review