About Sam's Club Floral
Sam's Club Floral in Pooler offers a wide selection of fresh flowers and potted plants for various occasions. The department has a good range of bulk flowers, bouquets, arrangements, and wedding flowers available for delivery. In addition to the floral department, Sam's Club has a well-stocked grocery section where customers can find fresh ingredients to make meals at home. The store is generally clean, and the customer service is friendly. However, there are a few areas that need improvement. Some customers have reported issues with the gas station pumps, which often require assistance from the attendant. There have been complaints about long wait times and unresponsive attendants. Furthermore, there have been concerns about the management of the store. One customer had a negative experience with a staff member named Fran, who was reportedly rude and unhelpful when assisting with a promotion. The customer had a problem with a package of salmon that was not ringing up correctly, and Fran's response was condescending and unhelpful. The customer had a similar experience in the past with Fran and threatened to call her out loudly in front of everyone if it happened again. Overall, Sam's Club Floral Department in Pooler offers a good selection of fresh flowers and groceries, but there are areas of improvement needed, particularly in the gas station and management of the store.
This place has had and still has serious management issues. Fran should be fired in my opinion. One package of three package of salmon that was $5.00 off Instant Savings would not ring up. She came over and typed it in. A questioned her about the savings...wrong thing to ask!!! Well it didn't come off, so I called her back. She then removed one of the other three and was going to take off $5.00. I explained to her that it already would take off $5.00. Again how dare I question the Almighty Fran because she knew what she was doing. I questioned her again and she just got snappy. Well not only did it not work, instead it removed the $5.00 off the other two, but she had already walked off and was gone. Well she was obviously too busy saving the world and setting everyone else straight that she didn't need to see if it worked, because it had to be since she did it with her superior voice and condescending tone she took with me. I mean it must have been my fault, right? Just tell me it was my fault and I will shut up and sit down. Sorry for daring to set foot in Sam's. This is not the first time she has been rude to me. If she ever speaks to me like that again I will call her out very loudly in front of everyone for speaking to me like that.