Tim and Shawn were excellent. They completed the needed job exactly how was expected. They were even available to fix another unscheduled problem. I highly recommend them for any plumbing issues.
October 2025
Chen plumbing is the best. First helped with septic to sewer conversation in 2021, wow! Monday I found out I had a crack in my 1972 cast iron pipe that was leaking under the house. They took my call and were there in 40 minutes. Worked all day to replace this old pipe and Y connection. A beast of a job finishing up at 7PM. Paid the quoted price, and a nice follow upcall the next day! Chen for the Win!
October 2025
Solid communication and competency. Technician Simeon leveraged his experience to properly identify the true cause of a problem another company misidentified. I still don’t like flat rates that seemingly don’t have any connection to actual time and materials, but unfortunately that is in industry practice these days Wish a company would go back to time and material cost as a marketing distinctive - they would grow fast
Tim and Shawn were excellent. They completed the needed job exactly how was expected. They were even available to fix another unscheduled problem. I highly recommend them for any plumbing issues.
Chen plumbing is the best. First helped with septic to sewer conversation in 2021, wow! Monday I found out I had a crack in my 1972 cast iron pipe that was leaking under the house. They took my call and were there in 40 minutes. Worked all day to replace this old pipe and Y connection. A beast of a job finishing up at 7PM. Paid the quoted price, and a nice follow upcall the next day! Chen for the Win!
Solid communication and competency. Technician Simeon leveraged his experience to properly identify the true cause of a problem another company misidentified. I still don’t like flat rates that seemingly don’t have any connection to actual time and materials, but unfortunately that is in industry practice these days Wish a company would go back to time and material cost as a marketing distinctive - they would grow fast