About Imperial Nails and Spa
Imperial Nails and Spa offers exceptional services in a relaxing atmosphere. The team of technicians is friendly, professional, and takes pride in their work. The salon maintains a clean and sanitized environment, ensuring a pleasant experience for every guest. The staff is knowledgeable and accommodating, willing to go the extra mile to ensure customer satisfaction. According to recent reviews, the salon has a calming and classy atmosphere, and the technicians, like Jenny and Phoebe, provide great service. Customers appreciate the attention to detail and the willingness of the staff to assist even with unexpected issues, such as a split toenail. With consistent great service, Imperial Nails and Spa remains a popular choice among its clients.
This was my first time visiting after new ownership. It is absolutely beautiful and a calming atmosphere. Jenny was great! The only thing that turns me off is when an attendant interrupts their service to a paying customer, who wants to be pampered and feel she is the only person in the room. The lady next to me was getting a mani/pedi. The phone rang several times and her nail attendant left to go answer it. We looked at each other with her raising her eyebrows. I have left other salons for good when this happened to me. No phone calls are more important than the service given to a current customer. Other than that observation, I will recommend all my friends to give...read full review
Very pleasant pedicure. Will continue to go back to this location although I drive by two other locations. A lady came in complaining about her big toenail splitting and a guy jumped up and helped her. After several minutes working on her toenail, she did not even say "thank you", in fact acted like it was there fault she had a toenail split. Lady needs a lesson in learning how to say "thank you" and while she at it take some vitamins to make your nails stronger! The person at the counter didn't even charge her and yet she didn't even "TIP" the person that helped her. Her attitude was disgusting and that kind of rudeness will come back on her one day. Be NICE to people,...read full review
I have really enjoyed my service at Imperial Nail Salon. This shop is beyond perfection, professionalism, friendliness and commitment to please their customers. I will not patronize any other shop but Imperial Nail. By the way, the best nail tech is Kim, every nail salon needs a Kim.
Style inspiration: Perfectionism
Specialties: Proficiency
Cleanliness: Pleasurable