I would like to commend Massey Termite Services for their 5 STARS Excellent customer service. I recently had some concerns regarding services and billing. After contacting the office, I received a prompt return call from Ms. Antonieta, a representative I believe is based in the San Antonio, TX office.
She was professional, attentive, and addressed my concerns thoroughly. Together, we resolved the issues and made the necessary corrections.
As a business owner, I truly appreciate the level of customer service she provided. Massey Services is fortunate to have Ms. Antonieta on their team—she retained a customer who had been considering leaving.
About Massey Services Pest Control
Massey Services Pest Control continues to focus on Pest Prevention rather than traditional pest control methods. Their approach targets the exterior of homes to keep pests out, which eliminates the need for indiscriminate pesticide spraying. Customers have praised the friendly and knowledgeable staff, especially a technician named Cantrell, who has impressed many with his punctuality and thoroughness. One reviewer noted how Cantrell effectively addressed pest issues in various rooms while another appreciated his willingness to assist and detailed service. Overall, Massey Services is recognized for its effective pest management and exceptional customer service, with many clients reporting a decrease in pest problems and a strong sense of community support from their team.
Reviews
Eddie Baez is a great addition to the Massey team. He is professional, kind, caring and knowledgeable. Eddie greeted me with a smile and the utmost respect. His clean-cut, well-dressed appearance was a great representation of the service Massey provides.
Don was absolutely amazing! He was extremely knowledgeable about termites and ants took the time to thoroughly explain everything, answer all my questions, and address my concerns. His professionalism, patience, and attention to detail made the entire experience exceptional. I truly appreciate his outstanding customer service and highly recommend him!
Photos
Hours
Monday 7AM - 8PM
Tuesday 7AM - 8PM
Wednesday 7AM - 8PM
Thursday 7AM - 8PM
Friday 7AM - 8PM
Saturday 8AM - 2PM
Sunday Closed
Good to know
- accepts credit cards
Location
665 Red Oak Road Ste A, Stockbridge, GA 30281
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