About Northwest Exterminating
Northwest Exterminating, established in 1951 by the Phillips Family in Northwest Georgia, has over 70 years of experience in pest and wildlife services. The company focuses on providing compassionate and professional customer service while specializing in pest control, termites, mosquitoes, and wildlife management. Many customers have praised technicians like Jason Coleman and Justin Bigaz for their excellent communication, patience, and thoroughness in addressing pest issues. However, there are some concerns regarding their wildlife services, with customers mentioning a lack of detailed quotes and unclear explanations of costs and coverage. Overall, Northwest Exterminating is recognized for its outstanding insect and termite control, delivering peace of mind and dedicated service to the community.
Many thanks to Justin Bigaz for taking time with me last year. He walked all around my house with me to show me everything I needed to know about the problem I was having with scorpions. He was incredibly patient, helpful and compassionate. He exemplifies what all customers need in a service technician.
10/10 for their insect / termite services, 0 / 10 for wildlife. Quotes have 0 detail, they cannot break down any of their costs and cannot explain the work they are doing. Work that is done is suboptimal and they will try to push you into a warrantee that they cannot full explain what it costs or covers. But their insect control group is perfect, nice, on time, happy to explain everything very professional.
10/10 for their insect / termite services, 0 / 10 for wildlife. Quotes have 0 detail, they cannot break down any of their costs and cannot explain the work they are doing. Work that is done is suboptimal and they will try to push you into a warrantee that they cannot full explain what it costs or covers. But their insect control group is perfect, nice, on time, happy to explain everything very professional.