Photos for Roto-Rooter Plumbing & Drain Service
Reviews for Roto-Rooter Plumbing & Drain Service
Add your commentPricelist Photos
Add a photo
Roto-Rooter Plumbing & Drain Service
7386 Hawkinsville Rd, Macon
Directions Call Website Suggest an Edit
GREAT CUSTOMER SERVICE FROM REP WHO ANSWERED MY CALL AND SERVICE TECH. MR. AVERY WAS PROFESSIONAL, KIND, AND HELPFUL, HE EXPLAIN EVERYTHING I NEEDED AND GAVE ME 3 PRICE OPTIONS FROM COMPANY, HE GAVE ME HIS RECOMMENDATION AND ALLOWED ME TO MAKE MY OWN DECISION . HE DID NOT PRESSURE ME AT ALL, HE JUST INFORMED ME OF WHAT ROTO ROOTER OFFERS FOR MY SITUATION. HE DID THE WORK, VERY PROFESSIONAL, EMAILED RECEIPT AND PICTURES. HE CLEANED UP AREA. I AM VERY PLEASED AND WILL CONTINUE TO CALL ROTO ROOTER FOR ALL PLUMBING. THE PRICES WERE GOOD ALSO. THANKS ROTO ROOTER & MR. AVERY.
The service provided was outstanding and handled very quickly. However, I was told the day before that someone would be at the house between 8am and 10am but more closer to 8. One individual showed at around 1030 but didn’t have the equipment on hand to do anything so had to wait until 1115 when second vehicle showed up with equipment. So that part of customer service needs some work.
Avery was an excellent technician. He was very professional and efficiently diagnosed and fixed our sewer blockage issue. Our problem happened on the weekend and Avery arrived on time and within the anticipated service window provided by the company. I would use Avery and Roto Rooter - Macon again.