They sold my mom a 10 year Renai hot water heater as new. Buyer Beware.
April 2025
No integrity, does work without authorization, frauds warranty companies.
November 2023
Techs came out twice, each time without the equipment required to complete the repair or identify the issues despite noting the issue would require special items on the first visit. Scheduled consistently at the end of day to require additional visits. Miscommunication between office staff and technicians about pricing. Techs varied from cordial to abrasive. The guys left without having us sign any type of documentation that was work attempted or completed and the office said, well you knew they were there and so did we. Save your money and oh someone to do it correct the first time.
They sold my mom a 10 year Renai hot water heater as new. Buyer Beware.
No integrity, does work without authorization, frauds warranty companies.
Techs came out twice, each time without the equipment required to complete the repair or identify the issues despite noting the issue would require special items on the first visit. Scheduled consistently at the end of day to require additional visits. Miscommunication between office staff and technicians about pricing. Techs varied from cordial to abrasive. The guys left without having us sign any type of documentation that was work attempted or completed and the office said, well you knew they were there and so did we. Save your money and oh someone to do it correct the first time.