Reviews for Prime Nail Salon
Write a reviewHours
Monday: 10AM - 7:30PM
Tuesday: 10AM - 7:30PM
Wednesday: 10AM - 7:30PM
Thursday: 10AM - 7:30PM
Friday: 10AM - 7:30PM
Saturday: 10AM - 7:30PM
Sunday: Closed
Tips
parking: lot, free bike parking wheelchair accessible
Ratings
Google: 4.3/5
Tripadvisor: 4/5
Nextdoor: 29 ❤️Map & Location
331 Rockbridge Rd NW Suite 600, Lilburn
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Prime Nail Salon offers a wide range of nail care and beauty services, including manicures, pedicures, and nail art. With over 26 years of experience, the salon is dedicated to enhancing the appearance and health of nails while providing a relaxing and pampering experience for customers. Customers have praised the salon's staff, particularly Helen, who is described as an amazing, kind, and thorough professional. She takes pride in her work and ensures that customers are satisfied with the services they receive. Customers have noted that Helen is always willing to try something new and will take the time necessary to get the job done well. However, some customers have had less positive experiences, particularly with newer staff members. One customer reported that a technician was disrespectful and talked about the customer in a language they did not understand, even in the presence of the owner. The customer felt uncomfortable and expressed concern about the change in the salon's energy and the need for the owner to address the issue with the disrespectful technician. Overall, Prime Nail Salon is a well-established business that offers a variety of nail care services. While the majority of customers have had positive experiences, particularly with the skilled and professional Helen, the salon may need to address concerns about staff conduct and customer service to maintain its reputation and ensure a consistently enjoyable experience for all customers.