I had an excellent experience at this tire shop! The customer service is top-notch—everyone is efficient, friendly, and incredibly easy to talk to. The staff is knowledgeable and genuinely helpful, making the whole process fast and stress-free. A special thanks to the manager, Tony, who really went above and beyond to take care of me. Highly recommend this place if you’re looking for great service and a smooth experience!
February 2025
I've been going to this location for a couple years now. Outstanding Customer Service! Saves me money every time! I just came from the Sugarloaf Parkway location where they removed a bolt from my tire and patched it free of charge. Zero. I added the "Freedom Plan" at the time of purchase and receive free balance and rotation, free repair and even free replacement in some cases for the life of the tires. My wife had a $120 tire that needed replaced and with the "Freedom Plan" my out of pocket cost was around $30. I'm sure a lot of places offer similar protections but Antione and the crew of technicians at the Sugarloaf Parkway location go... read full review
November 2024
Great customer service! I recently rode over a large nail/screw, took my car to this location and was taken care of immediately! They noticed my wheel lock key was missing and was unable to access what they needed. So they ended up ordering some material from their manufacturer, had it delivered within a reasonable time. Fixed my tire, advised me to contact my dealership for the wheel lock key(which I did and I now have it:) and sent me on my way. Again, great customer service. They went above and beyond, thanks again!
I had an excellent experience at this tire shop! The customer service is top-notch—everyone is efficient, friendly, and incredibly easy to talk to. The staff is knowledgeable and genuinely helpful, making the whole process fast and stress-free. A special thanks to the manager, Tony, who really went above and beyond to take care of me. Highly recommend this place if you’re looking for great service and a smooth experience!
I've been going to this location for a couple years now. Outstanding Customer Service! Saves me money every time! I just came from the Sugarloaf Parkway location where they removed a bolt from my tire and patched it free of charge. Zero. I added the "Freedom Plan" at the time of purchase and receive free balance and rotation, free repair and even free replacement in some cases for the life of the tires. My wife had a $120 tire that needed replaced and with the "Freedom Plan" my out of pocket cost was around $30. I'm sure a lot of places offer similar protections but Antione and the crew of technicians at the Sugarloaf Parkway location go... read full review
Great customer service! I recently rode over a large nail/screw, took my car to this location and was taken care of immediately! They noticed my wheel lock key was missing and was unable to access what they needed. So they ended up ordering some material from their manufacturer, had it delivered within a reasonable time. Fixed my tire, advised me to contact my dealership for the wheel lock key(which I did and I now have it:) and sent me on my way. Again, great customer service. They went above and beyond, thanks again!