GOLDENONE NAIL LOUNGE

I went there for the first time Sunday morning and they were great! I chose Robin based on all the good reviews and was not disappointed, he did a lovely job with my nails while Jennie did my pedicure. They were thorough but worked quick and Robin was constantly checking in with me to make sure I was happy with my nails! Overall great first impression, will definitely be back

Tom was my nail tech and he exceeded expectations! Every time I come here they give me exactly what I ask for. And I love the atmosphere it’s clean and classy

The service was so fast, and John was amazing!

I can’t recommend this nail salon enough! From the moment you walk in, you’re greeted with a warm, friendly, and courteous staff who make you feel welcome and appreciated. The salon has a beautiful, clean, and relaxing atmosphere.

Nick is my nail tech, and he never disappoints! His attention to detail, and creativity are truly top-notch and my nails always come out even better than I imagined.

Amazing place! Best nails I have ever gotten (I get nails done all the time).

I have been a loyal customer of this salon for the past 5 yearsand My daughter, my daughter in-law, we are generous in tips , many time not happy about the service or the finishing my daughter many times complained about the service , friendly owners and her beautiful smile welcoming us. That’s what make me go to this place.

Last Monday, I had a full-service manicure and pedicure. and SNS My toes color with regular polish (not gel), my toes looked terrible finishing and not even , and it was two hours I was so tired. I said I will come the day after to redo the color it was not even .
The next day, I went back and was the place empty and all the workers sitting around it is only about 2 people there , at the cashier was different person. I don’t see the owner. He looked at my choice and he agree it’s bad not been done well, he had to clean all the old color up and scrub again the toes because was not even to do the color again , which took about 5 minutes. Because only regular color not gel,However, I had to wait nearly 50 minutes after to let it dry.

Then I was told I had to pay $15. I asked why I should pay for correcting a mistake that was not my fault. I had already paid $89 plus a tip the day before, including $35 for the pedicure. A simple polish correction after poor workmanship should have been free.

What really disappointed me wasn’t the $15—it was the way I was treated. The man at the front desk, whom I had never met before, was rude and threatened to call the police because I questioned the charge. Being spoken to that way in front of other customers was humiliating and completely unacceptable.

Over the past few visits, the quality of the services has also gone downhill. My SNS nails rarely last two weeks, and my daughter has also left unhappy several times because the finishing was poor or she didn’t receive the service she requested.

The owners have always been kind and welcoming, which is why we continued coming back. Sadly, this experience changed everything. Instead of standing behind their work and taking care of a loyal customer, I was treated with disrespect over a 5-minute polish correction.

I ended up paying the $15 because I was so upset, but I left knowing I would never return. I have also told my daughter and daughter-in-law not to come back.

You didn’t just lose one customer—you lost three loyal customers

Very quick and good experience! Lovely scenery got exactly what I asked for, thank you!

My first time coming here. My best friend recommended it and it was such a great experience I got the ultimate pedicure package !

Linda and Tony were one it! Love love love!

First experience here and it was so relaxing. Will be returning 😁thank you

Amazing work!