Quite bad service and experience. Called company due to burning smell in new construction home. First, they were suppose to come between 1-5 and called about 430 saying they wouldn’t make it till after 530 so i had to reschedule. The technician who came the next morning was VERY rude at first. He came in suggesting I painted a light fixture and that was the issue. As I told him all my fixtures came this color and I upgraded during the new construction process he basically said I was lying. He then called his “manager” in front of me and said “I’ll check just to be nice but this homeowner has painted this or somebody has.” It was one of the rudest things I... read full review
December 2021
Needed to replace two LED fixtures (one integrated can light and one fan light kit). Showed up within the designated block and got a text detailing arrival. All good, but the pricing for service was not in accordance with their own written documents. Had to sign off after their arrival on a high quoted price “for this job” (would not quote on the phone) but after completion when given the “Straightforward Pricing” receipt, which lists in details the jobs for each of 10 pricing levels, ours should have been about 4x less! When I complained and even called in, they just said it’s the standard price for ALL service calls no matter what, and the call center person... read full review
December 2021
H&H was a referral from a mutual client (custom, luxury home builder). The referral from the builder had me expecting a top tier, professional electrician and Im happy to say that is exactly what we got. From the initial consultation to cleaning up after the work was done, H&H maintained professionalism and met our expectations.The foreman Joe and electrician Silvio upgraded our service and installed a new panel as well as completed a couple of miscellaneous electrical projects. In full disclosure, it wasnt entirely problem free as there was an issue with making our originally scheduled installation day that wasnt communicated until the last minute. The scheduling... read full review
Quite bad service and experience. Called company due to burning smell in new construction home. First, they were suppose to come between 1-5 and called about 430 saying they wouldn’t make it till after 530 so i had to reschedule. The technician who came the next morning was VERY rude at first. He came in suggesting I painted a light fixture and that was the issue. As I told him all my fixtures came this color and I upgraded during the new construction process he basically said I was lying. He then called his “manager” in front of me and said “I’ll check just to be nice but this homeowner has painted this or somebody has.” It was one of the rudest things I... read full review
Needed to replace two LED fixtures (one integrated can light and one fan light kit). Showed up within the designated block and got a text detailing arrival. All good, but the pricing for service was not in accordance with their own written documents. Had to sign off after their arrival on a high quoted price “for this job” (would not quote on the phone) but after completion when given the “Straightforward Pricing” receipt, which lists in details the jobs for each of 10 pricing levels, ours should have been about 4x less! When I complained and even called in, they just said it’s the standard price for ALL service calls no matter what, and the call center person... read full review
H&H was a referral from a mutual client (custom, luxury home builder). The referral from the builder had me expecting a top tier, professional electrician and Im happy to say that is exactly what we got. From the initial consultation to cleaning up after the work was done, H&H maintained professionalism and met our expectations.The foreman Joe and electrician Silvio upgraded our service and installed a new panel as well as completed a couple of miscellaneous electrical projects. In full disclosure, it wasnt entirely problem free as there was an issue with making our originally scheduled installation day that wasnt communicated until the last minute. The scheduling... read full review