“The staff was very nice. My dog has separation anxiety but I decided to put him into daycare to socialize. I came to pick him up and just sat in my car watching him run around with the other dogs. He was having the time of his life.“
“Amy is great. She does an amazing job with my three furbabies. They always come home looking brand new. I have a standard poodle which can be a challenge to groom for some, but he always looks amazing after Amy has groomed him. I love her work.“
“We had an issue with something at this groomer and once she was aware she would above what was expected! Our dog has been back a couple of times and has gotten the best care and grooming! I can’t recommend them enough!“
“This groomer took her time with my dog and did a Great job. I took him here to fix problems from a previous groomer that left my dog looking like a 7 year old groomed him. I am very happy with the cut and we have discussed the desired look that will be achieved over time.“
“These folks are awesome and my pup can't wait to go back.. Very professional and reasonable rates.. Thanks ladies and we'll see you soon..“
“We didn't get to have her groomed yet... But let me tell you these ladies... Are incredible!!!Our little shitzu pulled out of her harness and ran... It's a new place to her and she's a rescue...She's ran directly into 92 highway... Very busy lots of traffic... And...The owner ran right on her heels into the middle of this VERY BUSY ROAD WITHOUT EVEN LOOKING TO SAVE OUR LITTLE EMMA!!!The love these ladies showed our fur baby and us.... TOP NOTCH!!!BEST GROOMER IN FAYETTE COUNTY!!!“
“I’ve used this facility to board for years. They are wonderful, my dog is not easy to take to people. He adjusted their after 2nd visit and now goes back to his room no fuss and even greets the staff. Unbelievable .“
“To our former client Ms.Lampley,I want to state that overall we have had many issues regarding you and your lack of respect for our hours of operation and scheduling policies. You along with all of our other clients have been given at least one of our policy letters, and in your case multiple copies of the same policy form. It states you have two hours to pick up your dog after completion. We are a grooming salon, not a boarding facility. We are not the only grooming salon that has this policy in place. While we agree it doesn't take 6 hours to groom a client, your pet is one if the first clients done by the groomer because you've had issues in the past of picking up on time. After 5 missed appointments that you yourself scheduled, we felt it only right to charge for the missed appointment spot. We are not accusing you of having missed payments. With that said, there were at minimum of 4 appointment spots we never charged you for (We keep very good notes on the Client cards). We as a business have tried to work with you and your schedule repeatedly over the years. We have never used Dry shampoo on a clients dog, EVER. That being said, that is a blatant lie and another misrepresentation of our business. We would also just note that we have always treated Violet with love and care, it is you the Owner we have the issue with. If you are worried about long lasting relationships, You would have had more respect for the groomer and staff that care for your pet. Numerous No Call and No show and Cancel Morning of over the years is disrespectful to your groomer, who benefits in no way from this. Just like in any business, it is about the money. That is what puts food on the employees table and pays their bills. We have always had fair pricing for clients. In a lot of cases we have been below market average on most pets, so to insinuate that we are only in it for the financial gain is another misrepresentation. Another reason for ending our grooming services for you is your verbal abuse and cursing out of our front of house staff. We have one receptionist, her list of duties are extensive so yes, most times phone calls do go to voicemail, she may be outside checking in/out clients or on the other phone line assisting a client. We do have two phone lines that run in business that have the same exact answering machine message. Or she may even be in the back assisting a groomer or bather. That is why in the policy form you received we ask to leave a message and not call back to back to back like you are known to do. We will definitely miss Violet she was a wonderful pet to groom. We hope you can find another grooming salon that can accomadate your needs and scheduling.“
“Awesome service! My puppy baby always look so cute after being groomed here. Thank you!♡“
“Had a great experience with John. He coached me up on some grooming tips, some that other places wouldn't even say anything about which I really appreciated. He took his time even with a client walking in. And my doggo came home cleaner than she's ever been.“
“Steve is one of the best groomers I’ve taken my YorkiPoo (Barbie) to. The first time I got a trim and it was the best trim. Then I went for a full cut and he did an immaculate job. She’s always brighter and smells good. Thank you Steve ☺️“
“We gave always had a very good experience with Animal Amour and will continue to use them for our dog and cats“