About SERVPRO of Augusta South / Burke & Wilkes Counties
SERVPRO of Augusta South / Burke & Wilkes Counties is a professional and certified full-service water, fire, and mold damage cleanup and restoration company. Available 24/7 for emergencies, they service residential and commercial properties in the local area. Their team provides excellent service, answering questions and explaining the process. They are responsive, friendly, and knowledgeable, guiding clients through the claims process. Their technicians are thorough, efficient, and respectful, working quickly to clean up damage and set up equipment. With daily communication and follow-up, SERVPRO ensures a smooth and pleasant experience, even in unpleasant situations. Clients praise the team's care, attention, and professionalism, as well as their helpfulness, informative approach, and great sense of humor.
We had a great experience with ServPro
after our washer pipe burst and flooded our upstairs landing and our kitchen downstairs. They arrived quickly and got all the equipment in place super fast and were very communicative throughout the whole process. They helped us deal with our homeowner’s insurance and made the whole experience very easy. Our team was Landon, Keith and Dakota and they were very friendly and considerate of our home. They left everything as clean as possible each time they left which was great. They were also very sweet to our dogs. 🙂 Highly recommend!
I was very pleased with SERVEPRO’s team which consisted of Brian, Horatio, Ruth and Montez. They arrived early each day ready to work with smiles on their faces. They took their time and made sure not to break any of my molding or cabinetry that was affected by the water leak and set up containment tents to keep the heat localized to the affected areas. Once they were satisfied with the moisture levels they took down the tents and carefully cleaned up the affected areas.
Once we initiated the claim, Servpro was spot on. Jacob,George, JB, and Jose were very professional in making me feel at ease through this process. Always on time and cordial, courteous, explaining what they were doing and why. The demo was very professional and quick.