About Reliable Heating & Air, Plumbing and Electrical - Fayetteville
Reliable Heating & Air, Plumbing and Electrical has been serving metro Atlanta for over 40 years, offering a wide range of services including heating and cooling repairs, plumbing, electrical work, and duct cleaning. As the nation’s #1 Trane dealer, they provide a 100% satisfaction guarantee and the best warranty in the industry. Customers have praised the professionalism and expertise of their technicians, such as Brandon, who provided detailed explanations and thorough clean-up after repairs. The installation team, including Jared and Gus, received accolades for their knowledge and ability to address potential issues proactively. Overall, Reliable Heating & Air is recognized as a trusted service provider in Georgia, committed to ensuring customer satisfaction and quality workmanship. Recent reviews highlight the company's dedication to customer comfort and service quality, with customers expressing appreciation for technicians like Josue, who was prompt, professional, and very knowledgeable, and Jared, who made a stressful AC replacement process easy and comforting by explaining finance options and answering questions. The team’s efficiency and professionalism have earned strong recommendations from satisfied customers, emphasizing Reliable Heating & Air's reputation for reliable, quality service.
I have been with them for more than 10 years. Got a/c installed by them on few of my properties. I subscribe to their Comfort as a Service plan.
I was happy with them till now.
Now my a/c is not working. We have old people and soon an infant will be home.
I have called them 2 days in a row to fix this issue so tge infant does not suffer. Every time I call they just take a message and dont call.
I pay for tge comfort as service plan but the service is poor.
I hope they understand tge situation and act quickly.
I should probably look elsewhere.
Update
Surprisingly the tech came today and fixed the A/C issue.
This is the first time...read full review
Roger did an excellent job replacing our upstairs and downstairs furnaces, air conditioner units and thermostats. He is task orientated, goes above and beyond the called of duty, technical astute and highly friendly with great compassion to insure the comfort of others.
I had a great experience with Reliable Heating & Air. The installation process was extremely smooth, and Art was professional, knowledgeable, and made sure everything was done right. I received A+ customer service. I’m very satisfied with the job and highly recommend them!