About 515 Lumber & Millwork, LLC
515 Lumber & Millwork, LLC is a business that offers a wide variety of wood products. Customers appreciate the helpful staff, particularly the owner who is described as friendly and willing to assist. The business understands that customers may have specific needs and offers the option to hand-pick boards. They also provide a private pickup area for customer convenience. While delivery is available for a fee, customers have the flexibility to pick up their orders themselves. The business has a policy of allowing returns for unused wood in undamaged condition. Customers report satisfaction with the quality of the wood, noting that some imperfections are expected with certain types of lumber. Overall, 515 Lumber & Millwork, LLC is praised for its excellent customer service and product offerings.
Very grateful for the time Natasha spent with us on a special order. She asked the right questions and made sure there would be no errors. Her level of service combined with the outstanding price has made us customers for life.
I had a lot of wood delivered in my order so I expect there to be some that don't make the cut with looks or defects.Most of the structural wood, was fine as the little things like knots, hairline cracks, or slight warp don't matter in these cases.I did decide I wanted to hand-pick the top deck boards since they would be the thing people are looking at the most when they walk.I brought back the ones that I wasn't completely satisfied with and exchanged them for the ones I picked and approved.The owner was the first person that I spoke with and he had an employee go out in the yard with a forklift to help me locate and inspect each board until I was satisfied. He then...read full review
I had a lot of wood delivered in my order so I expect there to be some that don't make the cut with looks or defects.
Most of the structural wood, was fine as the little things like knots, hairline cracks, or slight warp don't matter in these cases.
I did decide I wanted to hand-pick the top deck boards since they would be the thing people are looking at the most when they walk.
I brought back the ones that I wasn't completely satisfied with and exchanged them for the ones I picked and approved.
The owner was the first person that I spoke with and he had an employee go out in the yard with a forklift to help me locate and inspect each board until I was satisfied....read full review