I waited almost 3 months for this unresponsive, unprofessional, and flat-out sorry excuse for a technician to fix my washer.Once I called the warranty office to complain I was told to find someone local. The other company fixed my washer in one day.If you want to waste your money and time call this sorry excuse for a technician.
Sep 2021
E-Tech Universal Services needs to be removed from the list of ALL Home Warranty Companies. l was given a time window of 1-3:00pm for their arrival. Instead, l received a call about 3:00pm stating the service men were running late due to working on a sub-zero freezer and l will get a call within the next hour when in route to me. I am thinking no problem. However, l never received that call, so l called the company at 5:30pm. I spoke with Edward as he informed me that services were still being rendered on the sub-zero freezer and the two men were not leaving until finish. I am thinking fine, but what about my scheduled service for today. At that point, I questioned Edward...read full review
Feb 2021
This company was assigned through our home warranty company which is the only reason we used them. It has been a month and our issue is still not resolved. They do not answer their phones, they just don't show up to scheduled appointments, and they don't call to reschedule.
I waited almost 3 months for this unresponsive, unprofessional, and flat-out sorry excuse for a technician to fix my washer.Once I called the warranty office to complain I was told to find someone local. The other company fixed my washer in one day.If you want to waste your money and time call this sorry excuse for a technician.
E-Tech Universal Services needs to be removed from the list of ALL Home Warranty Companies. l was given a time window of 1-3:00pm for their arrival. Instead, l received a call about 3:00pm stating the service men were running late due to working on a sub-zero freezer and l will get a call within the next hour when in route to me. I am thinking no problem. However, l never received that call, so l called the company at 5:30pm. I spoke with Edward as he informed me that services were still being rendered on the sub-zero freezer and the two men were not leaving until finish. I am thinking fine, but what about my scheduled service for today. At that point, I questioned Edward...read full review
This company was assigned through our home warranty company which is the only reason we used them. It has been a month and our issue is still not resolved. They do not answer their phones, they just don't show up to scheduled appointments, and they don't call to reschedule.