Upon entering I was greeted by the staff, given clear instructions and the next steps. I was also notified ahead of time the expected appointment duration time and what that included. I appreciate that each staff member was attentive, communicating clearly and kind. The waiting are is clean and climate comfortable. Beautiful service from start to finish.
About Atlanta Vehicle Processing Center
Atlanta Vehicle Processing Center, operated by SDV Command Source Inc. since 2013, is a service-disabled veteran owned small business dedicated to assisting veterans and their families with vehicle shipments. The team, composed of veterans and patriots, is known for their professionalism, kindness, and helpfulness. Customers have praised the employees as "absolute rockstars," highlighting their accommodating nature, even in unexpected situations. The facility offers a 15-minute grace period for appointments, and those who arrive prepared with clean vehicles and follow instructions typically experience a smooth process. Many reviews mention quick service, often completed in under two hours, and a friendly atmosphere that makes the experience pleasant. Customers shared that the staff are friendly and helpful, making the process easy, and some appreciated the patience and kindness shown by team members. Overall, Atlanta VPC is committed to providing excellent service to those who have served the nation.
Reviews
We just dropped off our vehicle for shipment to Italy. The staff here is courteous, pleasant, and even offered us snacks as we waited for our appointment! The waiting area is clean and accommodating. I definitely recommend using the FastPass system where you provide all the paperwork in advance to save time the day of your appointment. We had everything in order with the vehicle (clean inside and out, all items were moved, etc) so drop off was a breeze and took only 45 minutes start to finish.
The staff worked fast and diligently to get people processed. Even though it was busy, they got people through at a rapid speed. Special shout out to Ricardo, who not only had great customer service, but returned my car in great condition (and clean!) This was by far the best experience I have had when picking up a vehicle froma VPC.
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Location
2579 Campbell Boulevard, Ellenwood, GA 30294
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