Townsend Income Tax and Accounting Services is highly praised for its exceptional customer service and knowledgeable staff. Clients consistently report a personal touch, feeling valued and understood. The staff, including Kyle Blackburn and Carol, are noted for their patience, dedication, and expertise, contributing to a welcoming atmosphere. Clients have experienced pleasant surprises during their tax filings, such as receiving refunds instead of owing money. The overall experience at Townsend Income Tax is described as prompt, thorough, and attentive, with clients expressing their intent to return year after year. With a commitment to client care, Townsend Income Tax and Accounting Services stands out as a reliable choice for tax needs.
Kyle Blackburn is incredibly detailed and efficient. I have had only the best results with any of the tax experts from Townsend. I have been a client since 1987, so I guess I can speak with a bit of experience. You can't go wrong when you dial their number!
Kyle Blackburn truly went above and beyond for me in a way I was not expecting. In my first appt to file my taxes, I had several missing documents bc I was filing years of back taxes. He patiently guided me through signing up on the IRS website to figure out exactly what documents I needed when I came back the next time. But since I was not fully prepared he still took time to sit with me and educate me on taxes. We talked for about 2 hours and he was very patient in answering all of my questions. He did not charge me a dime to sit there and take up his valuable time with all of my questions. We were at the office pretty late. The next time I came back I had all of my… read full review
They see you as a person, not just a prospective client, from the time you first talk with them,. Wonderful kind staff. Carol was sweet, knowledgeable, and helpful. I am not looking further.
1500 Pleasant Hill Road Suite 112, Duluth, GA 30096
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