My advice is that you write down the date, reason, and outcome of every repair visit. There might be many. Also, write the name of the repairmen and have him sign. Keep documentation!
Kevin Mittelman
Nov 2025
Today, we had Tyler and Adrian at our home to replace our entire AC unit and furnace, and if I could give them 12 stars, I absolutely would. These two are some of the most professional, respectful, and organized technicians I have encountered in a long time. In an industry where true customer service is becoming rare, this company clearly makes it a top priority.
Tyler and Adrian completed a full system replacement in a single day, walked us through everything thoroughly, and left us extremely satisfied with both the service and the equipment installed. We’ve been using this company for five years and have never had a single issue.
When you hear “full AC system replacement,” you typically expect a stressful experience — but today was the complete opposite. These two deserve significant recognition for their outstanding work ethic, courtesy, and professionalism. We will continue using this company for years to come.
James C
Oct 2025
Tyler and Adrian were outstanding. Very professional and diligent. The installation was high quality and they took their time to make it right. Very clean and tidy and went over everything with me before they left. Good troops. Hope they get recognized for their top notch performance. HIGHLY RECOMMEND
Yvonne Brown
Apr 2025
Out of all the air conditioning companies I called today looking for r 22 because I don’t wanna deal with The one I found, This was the only person that answered the phone Without trying to pressure me into things that I could not do at this time and was sympathetic, and when I’m ready to put in a whole new system next year, they will be the first person I call
Deana Dowda
Mar 2025
I called them on March 5 over a week later they came out to diagnose my problem. Came out again over a week later with a broken used part. Said they would order another one over a week later I called them back no part. Couple of days later I called again. They said they found the new part on Their porch of the business, not normally where they would put packages. Came out again, same problem, used broken part I guess they expected me to wait around for me to go somewhere else where they could charge me the $80 service fee without doing anything. Don’t use this company. They have gone way downhill over the years. Later I remembered a while back they fixed my washer, and my part was under warranty, and they tried to charge me And I kindly asked them not to because my part was under uwarranty And they didn’t. Now I realize why they Didn’t assist me with this repair. They were upset because they didn’t get paid that one time because my part was under warranty, but they could’ve just told me and I would’ve went somewhere else. I will never use them again. I will be writing reviews in all of the appliance repair websites so that people will not use them. They purposely made me wait from March 5 to March 19 knowing they were not gonna fix my appliance. Also, I have spent thousands of dollars with them in the last 20 or 25 years. What a great way to treat a returning customer.
Denese Bell-Martin
Dec 2024
I called them for an appointment to have a technician come out to look at my thermostat, since the heat won’t come on. I explained that it’s a thermostat wiring issue and not a unit problem. I was told they’ll let me know when a technician is on the way. A technician never showed up and I never received a call on 11/22. I guess I’ll use another more reliable and professional company next time.
Regina
Aug 2024
My ac stopped working. I called and they were able to get a technician out and the issue solved in the same day. I also received a follow up call the next day
Jason Merrell
Aug 2024
I appreciate the hard work this company provided, their price was fair and competitive. I would recommend this company for you A/C needs. They replaced two new units for me.
Whitney wilkie
Aug 2024
We have NEVER received bad service from these folks!! 1 1/2 hours after calling with broke air condition- they’re already here:)
Heather Wingo
May 2024
Told me they would call when a tech was headed out (couldn’t even offer a time frame as to when the tech would be there) as soon as they called, I left work.. not even 15 minutes later they were calling to tell me they would need to reschedule bc the tech “couldn’t wait”… maybe at least giving a window of time, and this wouldn’t have happened. Missed an afternoon of work just to have to find another service.
J Spivey
My advice is that you write down the date, reason, and outcome of every repair visit. There might be many. Also, write the name of the repairmen and have him sign. Keep documentation!
Kevin Mittelman
Today, we had Tyler and Adrian at our home to replace our entire AC unit and furnace, and if I could give them 12 stars, I absolutely would. These two are some of the most professional, respectful, and organized technicians I have encountered in a long time. In an industry where true customer service is becoming rare, this company clearly makes it a top priority.
Tyler and Adrian completed a full system replacement in a single day, walked us through everything thoroughly, and left us extremely satisfied with both the service and the equipment installed. We’ve been using this company for five years and have never had a single issue.
When you hear “full AC system replacement,” you typically expect a stressful experience — but today was the complete opposite. These two deserve significant recognition for their outstanding work ethic, courtesy, and professionalism. We will continue using this company for years to come.
James C
Tyler and Adrian were outstanding. Very professional and diligent. The installation was high quality and they took their time to make it right. Very clean and tidy and went over everything with me before they left. Good troops. Hope they get recognized for their top notch performance. HIGHLY RECOMMEND
Yvonne Brown
Out of all the air conditioning companies I called today looking for r 22 because I don’t wanna deal with The one I found, This was the only person that answered the phone Without trying to pressure me into things that I could not do at this time and was sympathetic, and when I’m ready to put in a whole new system next year, they will be the first person I call
Deana Dowda
I called them on March 5 over a week later they came out to diagnose my problem. Came out again over a week later with a broken used part. Said they would order another one over a week later I called them back no part. Couple of days later I called again. They said they found the new part on Their porch of the business, not normally where they would put packages. Came out again, same problem, used broken part I guess they expected me to wait around for me to go somewhere else where they could charge me the $80 service fee without doing anything. Don’t use this company. They have gone way downhill over the years. Later I remembered a while back they fixed my washer, and my part was under warranty, and they tried to charge me And I kindly asked them not to because my part was under uwarranty And they didn’t. Now I realize why they Didn’t assist me with this repair. They were upset because they didn’t get paid that one time because my part was under warranty, but they could’ve just told me and I would’ve went somewhere else. I will never use them again. I will be writing reviews in all of the appliance repair websites so that people will not use them. They purposely made me wait from March 5 to March 19 knowing they were not gonna fix my appliance. Also, I have spent thousands of dollars with them in the last 20 or 25 years. What a great way to treat a returning customer.
Denese Bell-Martin
I called them for an appointment to have a technician come out to look at my thermostat, since the heat won’t come on. I explained that it’s a thermostat wiring issue and not a unit problem. I was told they’ll let me know when a technician is on the way. A technician never showed up and I never received a call on 11/22. I guess I’ll use another more reliable and professional company next time.
Regina
My ac stopped working. I called and they were able to get a technician out and the issue solved in the same day. I also received a follow up call the next day
Jason Merrell
I appreciate the hard work this company provided, their price was fair and competitive. I would recommend this company for you A/C needs. They replaced two new units for me.
Whitney wilkie
We have NEVER received bad service from these folks!! 1 1/2 hours after calling with broke air condition- they’re already here:)
Heather Wingo
Told me they would call when a tech was headed out (couldn’t even offer a time frame as to when the tech would be there) as soon as they called, I left work.. not even 15 minutes later they were calling to tell me they would need to reschedule bc the tech “couldn’t wait”… maybe at least giving a window of time, and this wouldn’t have happened. Missed an afternoon of work just to have to find another service.