Reviews for Elite HVAC-R Services LLC.
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
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Ratings
Google: 4.9/5Elite HVAC-R Services LLC.
12461 Veterans Memorial Hwy Suite 789, Douglasville
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Called with a broken freezer. Customer service was great. Friendly and caring. Got an apt for early the next day but Steven showed up later that afternoon because he got an opening in his schedule. Wonderful to think they knew, understood and cared about the circumstances enough to come early to repair it. And on top of that, he was honest about the issue and how he fixed it. No parts were required! Awesome experience and highly recommend.
From the first call I made to the end of the repair, everything went smoothly. They are professional and was on time. This repair was for a commercial property but I will not hesitate contacting them for the residential property as well.Service: HVAC system repair
Chasty answered my initial service call with warmth, care and professionalism. I felt as if she too was experiencing my lack of cooling in my home. I felt heard and was met with a sense of urgency to get my AC unit back up and running (within 30 hours)!! How amazing is that??? The service technician (Steve) greeted me with just as much professionalism as the front end. He didn't take my health or hardwood flooring for granted. He entered my home in a mask and inquired if he needed shoe coverings. While for me with my AC being out, none of that mattered but I was greatly impressed and appreciative they he cared to move as he did in these areas. He serviced my unit in record...read full review