Damage Restoration near Doraville

“A slow leak from our water heater went unnoticed for weeks, causing extensive damage. This company did a fantastic job locating all the affected areas, drying everything properly, and restoring our flooring and walls. Their team was professional, knowledgeable, and incredibly detail-oriented. We’re so grateful for their expertise!“

“I was greeted by two professionals Jaime and Darlon. Jaime explained and reviewed the services that would be provided. Darlon prepared the equipment. My carpet look marvelous upon completion. I will definitely use Stanley Carper Cleaners again and I hope That I get te same professionals. I’m satisfied with the services provided.“

“Colony Roofers is a hidden gem! We had a roof leak and Colony Roofers came quickly. Giovanni was very knowledgeable and did the most thorough inspection. They came the next day to repair and replace all the pipe boots. More importantly, they did a thorough maintenance for the entire roof to help extend its service life. We found Giovanni and his team honest, hard working, thorough and professional. We are very pleased and would highly recommend Colony Roofers!“

“Jermaine and Davis did a amazing job at my home today I highly recommend these gentlemen for any water damage thank you property medics.“

“I cannot speak highly enough about the Recon Team at ServPro. This is going to be a long review. But the TLDR: if you want to experience working with a team that works with you through a difficult time in your life, patiently and kindly, through everything instead of against you these are the right people to hire.

In February of last year we had a leak under our kitchen sink that caused our entire lower kitchen to be ripped out and our entire downstairs floors to be replaced. After mitigation, I interviewed 5 different reconstruction companies including the one recommended by our insurance company. Out of all 5 companies, ServPro, and specifically Terry, was the only company that worked hand in hand with me through the entire process of writing an estimate and getting our insurance to approve the cost of reconstruction. We had not even hired them yet but Terry worked tirelessly without any complaints to make sure our very unreasonable adjuster gave us the money we needed to complete our reconstruction. Terry was completely transparent through the whole process and made sure we understood everything that was going on. The other 4 highly rated companies refused to either even show us the estimate they wrote until we hired them, or refused to even write an estimate until we hired them. The contrast in experiences was wild. Naturally we hired ServPro solely based on our experience with Terry and his willingness to work with us.

Our experience after that was consistent with what happened before we hired them. Terry and then Chris, our project manager, worked with us through everything. Along the way, a 2 month project turned into 7 months due to unforeseen hiccups, but never once did we feel like we were fighting with ServPro to get what we needed. Terry and Chris were always on our side and if a mistake was made by their subs, or if their subs did not do the work per our standard they always made sure to correct it and do it right, at no additional expense to us.

Fast forward 1 year and we called them back to fix some minor things that needed fixing before our 1 year warranty expired, and even that was such a pleasant experience. Chris no longer worked there so we got assigned a new project manager Taylor who was also extremely friendly and kind. We ran into some hiccups with the first subs that were hired at no fault of anybody in particular, but Taylor immediately understood our gripes and assured us he was going to remedy the situation and was sending new subs. Due to scheduling issues our project manager was changed again to TC who was also wonderful. He came with the subs and stayed the entire time they were working to make sure they did the work correctly. Just like our first experience, we ran into some hiccups and a 1/1.5 day project stretched into 1 month, but again, at no point did I feel like we were working against each other, they understood all our issues and made sure that we were perfectly happy at the end.

In the end, despite things taking longer than planned, the feeling of working together to make things right in our house, and care and compassion that every person at Servpro has showed to us through our entire experience was invaluable during a very difficult time of our lives when everything was turned upside down. Hopefully we don’t need to, but I would not hesitate to hire them again if we ever go through another disaster in our home.“

“I was in a panic from a previous contractor and Danni didn’t know me, never talked to me but when I called him, he listened and immediately he reacted and responded. I never gave him a dime and he was willing to help, assist and take on the project to get my mom back in her home. This is what I call a man of INTEGRITY. If anyone does business with him you are definitely in Good Hands!

Alicia“

“Daniel and Maria were very professional and respectful with our home. They did a good job removing all damaged materials and ensuring our space was clean afterwards. No complaints and thankful for their assistance.“

“Jose and Cam (8416)were fantastic, and quickly fixed a job that I realized was over my head. They were clean, professional, and came with a good sense of humor. Add in the fact they’re saving my butt on a Sunday, I can’t say enough good things about their service.“

“Emmanuel and Trence are GREAT! They did a great job and were all around nice guys. They are my backflow testers from now on.“

“Emily and Maddie did a marvelous job. Keep up the good work. Thank you for all the hard work.“

“The team was running late, but they called to apologize and gave me a real-time update. That kind of courtesy is so rare these days. Thanks guys!“

“Alex Torres and Jayden were professional,courteous, knowledgeable, and easy to work with. He and his team worked long hours and weekends to get the job done. He and the team made a bad situation bearable“

“Great company to work with. Chris specially made the experience easy and pleasant. Would use them again.“

“Ryan and Nico were great. Very punctual, very friendly. The roof was installed in a day, even with a bit of rain during the day. They made sure to keep us updated on the progress. Thank you very much!!“

“The company did a great job and did what they said they would was a great experience.“

“I definitely recommend these guys to anyone needing tree work done. There's a lot of companies out there that are capable of doing the work, but there's not many companies that will be fair with you. Pine Forest in my opinion, is hands down going to out last all of them with their quality service.“

“I called for a minor plumbing issue. The company was very responsive and professional.“

“Awesome job!!! Highly recommend Ken! Super professional and very good!
The carpets look and smell great!“

“We had a devastating pipe break and the damage was extensive. The project manager Ryan and Noah we amazing. Great communication and updates. The crew worked very diligently and courteous everyday! Would work with this company again!“

“Pedro’s carpentry skills are A+. He modified my kitchen cabinets to fit my fridge and the results are so much better than I expected. Very pleasant to work with and fair priced. Thanks Pedro!“

“Made the process an absolute breeze! Tori was able to answer all my questions and provide an explanation of what we needed and why. Will definitely be using them again in the future!“

“Pure Maintenance was a joy to hire!!! Jamal was very professional and efficient technician that I will definitely continuously refer to others!! Thanks so much!“

“Thank you RRooter! Stefan is the best. Unfortunately, I engage RRooter when an emergency presents itself but Stefan is the calm in the storm. This is my 2nd time having Stefan come to my residence for far different incidents and each time he took care of the matter and left the situation better than it could have ever been.

Stefan points out not only the existing problem but what led to the problem and trys to modify that as well. He is solely the reason I patronize RRooter. When Stefan comes to your home he exhibits a distinguished professional demeanor which should also be recognized.

I wish Stefan nothing but success in all endeavors and look forward to seeing him in management soon. RRooter needs to retain him ??“

“Great job! A big help in a tough situation - undetected refrigerator water leak that caused moisture on multiple floors. Melissa, Nick, Emily and Juan were all top-flight professionals. Would do business again!“

“Amazing experience good communication excellent cleanup, no complaints. Absolutely recommend this company.“