About Moore's Truck & Auto/ Moore's Towing
Moore's Truck & Auto/ Moore's Towing is a full-service auto repair and towing shop that has been serving the Dallas area since 1993. They offer a wide range of services including car repair, truck repair, brake repair, tire repair, auto electrical service, diesel engine repair, and auto air conditioning service. As a NAPA Auto Care center, customers can expect high-quality repairs. Reviewers praise the company's exceptional towing service, with one customer describing the driver's "positive can-do attitude" and impressive ability to offload their vehicle from a semi-truck trailer. Another reviewer had a great experience after calling Moore's Towing when another company left them waiting for over 2 hours - Moore's arrived in about 20 minutes and had the customer back on the road in less than 10. Customers highlight the company's professionalism, integrity, and great value. One reviewer, who is typically wary of auto repair shops as a female customer, was impressed by Moore's honesty and respect, stating they are "a customer for life." The staff is praised for their expertise, communication, and willingness to quickly address any issues. Overall, Moore's Truck & Auto/ Moore's Towing is consistently described as a reliable, trustworthy, and customer-focused auto repair and towing service.
This is the absolute best towing company that I have ever done business with. Working in the transportation industry, I deal with a lot of tow truck companies. The gentleman that came out helped me offload my Jaguar and Hyundai from a semi truck trailer, and he absolutely worked his tail off to get my Jag out of the trailer. He never once complained, had a positive can-do attitude, and ultimately, he prevailed. I will definitely be doing business with this company again. This company has a work ethic of days passed.
I called another company (PJ Towing)and waited over 2 hrs after being told it would take an hour max. I got tired of waiting and called Moore's Towing. They told me it would take 30 to 40 minutes. They were there in about 20. Not only that, but the driver (if you're reading this, I'm sorry, I forgot your name) got me off the road and to the mechanic in less than 10 minutes. Granted, I wasn't too far from their offices, but to still be taken care of so quick was above and beyond my expectations. If I ever need towing again, I'll call them first.
We had a vehicle completely break down and wouldn’t start. Moore’s was quick to respond and tow the vehicle to their garage. They assessed what they thought was wrong and were completely forthcoming with us. Their honesty gained a faithful customer. They could have glossed over their diagnosis and had us trying to fix a vehicle not worth saving but they didn’t. It’s nice to see integrity in todays world. They communicated well and did everything they said they would quickly and efficiently.