About Elder's Ace Hardware-Dallas
Elder's Ace Hardware is a locally owned and operated store that prides itself on being "the Helpful Place" in the community. As part of the Ace Hardware family, they offer personal service, quality products, and a convenient shopping experience. Their employees are dedicated to helping customers, making them feel valued and respected. From the moment you walk in, you can expect assistance and guidance to find what you need. The staff is knowledgeable, friendly, and courteous, making the shopping experience a pleasure. With their expertise and excellent customer service, Elder's Ace Hardware is the go-to destination for all your hardware needs. They prioritize helping their customers, and their commitment to excellence has earned them a reputation as a trustworthy and reliable hardware store. Whether you're a local or just visiting, Elder's Ace Hardware is the perfect place to find what you need, with a team that truly cares about their customers.
Met with assistance as soon as I walked in the door. The cashier directed me to an area where an employee helped me find my purchases. I was in andout in less than 5 minutes.Excellence service.
After having many extremely terrible experiences at Home Depot, I realized that going back to our roots as a country built upon Mom & Pop stores instead of Mega Corporations is the ONLY WAY we'll survive as a people instead of a number/non-human. CJ Potter treated me with dignity & respect that HD does not. I cannot praise CJ enough! I felt reassured that his Peoples Skills & exquisite Craftsmanship would help me with my dilemma that HD seemed not the least to even CARE to attempt to resolve. It took 5 minutes for me to even get a HD associate to show up, only to be told, much to my chagrin, that they couldn't do what I needed.Even though I arrived frustrated & seemingly...read full review
This place is an example of excellent customer service. From the moment you walk in until you are pushing the door to leave, they are actively helping and making conversation. Just one of those places where you don't mind spending your money.