Their decades of experience is very apparent from excellent, rapid customer service to efficient, precise and well thought out installation…watching the crew from unloading the equipment through wrapping up the job, leaving the technical paperwork with the unit in the attic, to filing the warranty for the homeowner and even sweeping up their pathway in and out of the house, was well orchestrated…I called them for info, the owner came out the same day, saw what the problem was, the same evening a proposal was emailed, I emailed back an acceptance and they postponed a new construction job for the next day so they could do my installation so we would not have to spend... read full review
September 2024
My family has used Watley Heating and Air Conditioning for so long and they are always exceptional. They respond quick and the service manager, Rob, is nice and professional. Every technician they send knows what to do, are friendly, and never leave a mess. I highly recommend.
December 2023
1. Arrived within 24 hours of notice.2. Quickly identified the issue caused by a recent lightning strike.3. Remedied the issue in minutes with parts on hand.4. Provided itemized receipt and did not over charge for parts and labor. I expected to pay much more, honestly.Chase (technician) is a consummate professional and spared no time getting right to work. He went above and beyond by offering to clean my outdoor A/C unit for free. We will be using them exclusively.
Their decades of experience is very apparent from excellent, rapid customer service to efficient, precise and well thought out installation…watching the crew from unloading the equipment through wrapping up the job, leaving the technical paperwork with the unit in the attic, to filing the warranty for the homeowner and even sweeping up their pathway in and out of the house, was well orchestrated…I called them for info, the owner came out the same day, saw what the problem was, the same evening a proposal was emailed, I emailed back an acceptance and they postponed a new construction job for the next day so they could do my installation so we would not have to spend... read full review
My family has used Watley Heating and Air Conditioning for so long and they are always exceptional. They respond quick and the service manager, Rob, is nice and professional. Every technician they send knows what to do, are friendly, and never leave a mess. I highly recommend.
1. Arrived within 24 hours of notice.2. Quickly identified the issue caused by a recent lightning strike.3. Remedied the issue in minutes with parts on hand.4. Provided itemized receipt and did not over charge for parts and labor. I expected to pay much more, honestly.Chase (technician) is a consummate professional and spared no time getting right to work. He went above and beyond by offering to clean my outdoor A/C unit for free. We will be using them exclusively.