Top notch customer service and they plumbers are so knowledgeable and polite. My entire family (which is alot) uses them for everything. Best pricing by far compared to the others in the area.
Gabby
Mar 2026
Customer service here is top notch and the plumbers that came out were so knowledgeable. Jessica was sweet on the phone and was very helpful explaining a lot of things to me and sent the plumber David who did a fantasic job at installing my garbage disposal. I will forever use Roto Rooter for all my plumbing need just because of Jessicas kindness.
Darriel Youngblood
Feb 2026
I had a waterline that got damaged and will need to be repaired. You send one of your guys to my home. He wasn’t there 10 minutes and charged me 75.00 just to let me know it would cost over 5k and wouldn’t be done today and that was it. So I called bluefrog and they seemed to not only care but gave me some great guidance on contacting my home owners insurance company and they would probably cover the damages. So I did as they suggested and sure enough they were correct. So they got the job all due to their customer service skills and are actually a 1k cheaper than your estimate. Now for any future plumbing repairs I might need guess who I will call. Well it will not be root rooter that’s for sure..Just a little effort and some quality customer service skills can go a long ways in gaining and keeping customers. That’s absolutely incorrect. The onsite tech you sent told me repairs would be more than 5k. I told them I had been quoted a cheaper rate and he said if I am doing it then it’s over 5k . That’s what I was told.
Trent Hollingsworth
Aug 2025
Jonathan was professional and knew exactly how to help our plumbing emergency. Response was great and we are happy customers. It was raining hard but that did not stop him.
Mark Kurtz
Jul 2025
I have relied on them for years. Outstanding company. I have had other technicians. All good. But it is usually Seth. He is relentless in finding the problem and fixing it. On time. Totally reliable. Thanks Ben Franklin!
Kim Powell
Jan 2025
Justin the owner and his plumbers always do a fantastic job, always honest and goes above and beyond
Roy Fabian
Jan 2025
Had an emergency plumbing issue. They responded quickly and sent a technician with the hour. The job I thought would be mission impossible but the technician was very professional. He gave me a quote for the work that had to be done and even had to go get parts. With the additional work required the adjusted quote was very reasonable. Now I know someone that I can trust for quality work that needs to be done.
Allen Johnson
Jan 2025
I needed help IMMEDIATELY!!! They reworked the schedule to accommodate my needs and sent an representative within 45 mins. The plumber himself, Mr. Hunter Cole paid extreme attention to the issue. He worked diligently to resolve the problem. I appreciate his efforts.
Michaela Tyndell
Dec 2024
5++++. Roto-Rooter is the way to go. I called five different plumbers in the area and all of them were trying to charge me up to $5000 just to tell me it was clogged. David came out here and cleaned it and cleared it within two minutes and it didn’t cost an arm and a leg. Definitely choose Roto-Rooter and ask for David. He is so professional, nice and actually walked me through the whole process!!🙌
Eugine Anderson
Dec 2024
Had a great experience with Roto-Rooter. We called in & spoke with Jessica, she quickly sent out G to the house for my tenan. He had our issue resolved almost immediately. Both G and Jessica were wonderful to speak with and very knowledgable
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Regina Madden
Top notch customer service and they plumbers are so knowledgeable and polite. My entire family (which is alot) uses them for everything. Best pricing by far compared to the others in the area.
Gabby
Customer service here is top notch and the plumbers that came out were so knowledgeable. Jessica was sweet on the phone and was very helpful explaining a lot of things to me and sent the plumber David who did a fantasic job at installing my garbage disposal. I will forever use Roto Rooter for all my plumbing need just because of Jessicas kindness.
Darriel Youngblood
I had a waterline that got damaged and will need to be repaired. You send one of your guys to my home. He wasn’t there 10 minutes and charged me 75.00 just to let me know it would cost over 5k and wouldn’t be done today and that was it. So I called bluefrog and they seemed to not only care but gave me some great guidance on contacting my home owners insurance company and they would probably cover the damages. So I did as they suggested and sure enough they were correct. So they got the job all due to their customer service skills and are actually a 1k cheaper than your estimate. Now for any future plumbing repairs I might need guess who I will call. Well it will not be root rooter that’s for sure..Just a little effort and some quality customer service skills can go a long ways in gaining and keeping customers. That’s absolutely incorrect. The onsite tech you sent told me repairs would be more than 5k. I told them I had been quoted a cheaper rate and he said if I am doing it then it’s over 5k . That’s what I was told.
Trent Hollingsworth
Jonathan was professional and knew exactly how to help our plumbing emergency. Response was great and we are happy customers. It was raining hard but that did not stop him.
Mark Kurtz
I have relied on them for years. Outstanding company. I have had other technicians. All good. But it is usually Seth. He is relentless in finding the problem and fixing it. On time. Totally reliable. Thanks Ben Franklin!
Kim Powell
Justin the owner and his plumbers always do a fantastic job, always honest and goes above and beyond
Roy Fabian
Had an emergency plumbing issue. They responded quickly and sent a technician with the hour. The job I thought would be mission impossible but the technician was very professional. He gave me a quote for the work that had to be done and even had to go get parts. With the additional work required the adjusted quote was very reasonable. Now I know someone that I can trust for quality work that needs to be done.
Allen Johnson
I needed help IMMEDIATELY!!! They reworked the schedule to accommodate my needs and sent an representative within 45 mins. The plumber himself, Mr. Hunter Cole paid extreme attention to the issue. He worked diligently to resolve the problem. I appreciate his efforts.
Michaela Tyndell
5++++. Roto-Rooter is the way to go. I called five different plumbers in the area and all of them were trying to charge me up to $5000 just to tell me it was clogged. David came out here and cleaned it and cleared it within two minutes and it didn’t cost an arm and a leg. Definitely choose Roto-Rooter and ask for David. He is so professional, nice and actually walked me through the whole process!!🙌
Eugine Anderson
Had a great experience with Roto-Rooter. We called in & spoke with Jessica, she quickly sent out G to the house for my tenan. He had our issue resolved almost immediately. Both G and Jessica were wonderful to speak with and very knowledgable