Reviews for JL&B Home Improvement

Oct 2023

I have windows that were ordered middle of March 2023. When I last spoke to the secretary end of July after attempting to cancel and seek a refund, she assured me they would be on the next shipment. It’s now October and when I last called the number said it was disconnected and emails come back undeliverable. I have spoken to numerous other contractors and no one said it should take this long. Is this place even still in business? I would just like to know where things stand.
Sep 2023

Purchased windows in April of 23. Still no windows, every call is they are on backorder. No follow up calls at all. Please do not give this company your money. My next step is legal action.
Sep 2023

I have called and felt messages and emails and no response. Went by their office today and it was close. For lease sign out front. Look through the front door and offices was empty.

From JL&B Home Improvement

JL&B Home Improvement is committed to offering customers throughout Georgia and Alabama the highest level of customer service and craftsmanship on every job we're hired for, no matter how big or small. In fact, customers will notice a difference with our company even during the initial consultation where we don't pressure folks or use sales gimmicks to make a decision they haven't had time to consider fully. Our main goal is to ensure you understand your options and feel comfortable with your final choice.

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Ratings

Google: 2.6/5