About Ulta Beauty
Ulta Beauty is a large retailer offering a wide variety of beauty products, including makeup, fragrance, skincare, and hair care. The store carries popular brands such as Tarte, Fenty, Redken, and CHANEL, as well as exclusive lines like Kylie Cosmetics and Olaplex. Ulta Beauty also focuses on "Conscious Beauty" with products that are vegan, use clean ingredients, are cruelty-free, or have sustainable packaging. Customers have reported positive experiences with the store's staff, who are described as kind, helpful, and patient. The friendly service and wide selection of products make Ulta Beauty a popular choice for beauty enthusiasts. The staff at the Cartersville location have been praised for their exceptional customer service, with one customer highlighting the assistance of Michelle, who guided her through applying eyelashes and provided valuable advice. Another customer commended the staff for their expertise in piercing earlobes, ensuring a comfortable and successful experience.
Milka is Awesome! Extremely helpful and Rachel was so sweet and helpful. He was in the middle of talking with his colleague but stopped to help me...I felt bad for interrupting him but he was so helpful and spot on customer service! Thank you...meant enough to me to write a review and thank him for helping me with makeup consultation questions I had. I'll be booking an everyday glam appointment.
I am a long time customer, and just wanted to put in a good word for Jackie. She was sweet, helpful and friendly, and had a lot of knowledge about beauty products and beauty ideas. I left there with a smile on my face and I hope she’s there. The next time I come in. Have a great day.
Reese at Ulta was incredibly helpful! She took the time to answer my questions and helped me find exactly what I needed without making me feel rushed. It’s rare to get that level of customer service these days, and I really appreciated her kindness and knowledge. Great experience because of her!