Reviews for 911 Pool Services
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Hours
Monday: 7:30AM - 5PM
Tuesday: 7:30AM - 5PM
Wednesday: 7:30AM - 5PM
Thursday: 7:30AM - 5PM
Friday: 7:30AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
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Ratings
Google: 4.8/5 Facebook: 4.6/5 BBB: A+911 Pool Services
4655 S Lee St, Buford
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Marcelo came out to our house today and was super helpful! We unexpectedly had other work done in our yard at the same time he was here and he didn’t mind at all. He was able to complete diagnostics and replace the part to get our pool running again. He also answered some of our maintenance questions without hesitation and with kindness! We can’t say enough good things about them! Thank you!Service: Swimming pool filter repair
Update*** after posting this review, owner called and thankfully, their very nice technicians did show (8 PM) and diagnosed and fixed the problem quickly. Hopefully in the future they will have honest and prompt communication, which would go a long way towards clients being more understanding.Filed warranty claim on May 17th. Wasn't scheduled for visit until June 2nd. Had to call June 2nd when he hadn't shown. Was told something went wrong at the first job and all other jobs got rescheduled. Was told he would be out first thing the next day. When I called around noon I was told between 2-4 because he went to a different job. Called again at 4 and was told he was on his...read full review
After 3 years of owning an inground pool, I finally had to call a service to help me out. I had a clogged intake pipe. 911 Pool Services answered the phone on first call, we set up an appointment, and the service technicians came out in a few days as we agreed. The techs were friendly and competent. The problem was resolved in about an hour and exactly the price of the estimate. I will use 911 Pool Services again and I do recommend them.