North Georgia Eye Associates, located in Braselton, GA, offers a range of eye care services including eye exams, retina checks, visual acuity tests, eye disease scanning, and consultations for eye surgery. They also provide a selection of eyeglasses, sunglasses, contact lenses, and designer frames. The office is known for its nice environment and skilled doctors. Dr. Lebow is frequently praised for her politeness, patience, and thoroughness in discussing diagnoses and care plans, demonstrating care and considerable knowledge in her practice. Patients appreciate her personable demeanor and compassion during visits.
Despite the quality of eye care, the front desk has received some criticism. Several reviews mention issues with a staff member described as rude and unhelpful, which created a negative experience for some patients. While certain staff members, like Saja, have been recognized for their helpfulness, the overall front desk experience has left much to be desired. Additionally, patients have expressed frustration over lengthy paperwork, suggesting that digital options could improve this aspect.
Overall, while the quality of care from doctors like Dr. Lebow and Dr. Pan is highly regarded, the negative experiences at the front desk may affect some patients' willingness to return to the practice.
