About Performance Plumbing
Performance Plumbing, located in Ball Ground, Georgia, is a reliable and trustworthy team that provides high-quality plumbing services. With extensive experience in commercial and residential plumbing, they offer services such as leak detection, water heater repair, drain cleaning, and remodeling. Customers appreciate the friendly and professional service, noting the team's prompt response and efficient completion of jobs. The company is recognized for offering fair quotes and for their attention to cleanliness after work is done. Performance Plumbing has earned a reputation for being honest, fast, and dependable, making them the first choice for plumbing needs, whether it's a minor issue or a major project. The team's expertise and customer-focused approach have been consistently praised by satisfied clients.
Performance Plumbing came over to fix several issues with our plumbing. They showed up as planned and were very professional and you could tell they were very knowledgeable. I’ve used them one other time and am extremely pleased with their work ethic. I HIGHLY recommend this company
Jon MacKenzie is outstanding. I have a Navien tankless Hot Water heater. It was installed new by our builder in 2017. We have had problems from the start. The promise of instant hot water as a result of paying extra for a recirculation pump NEVER worked. Also, the water would turn cold while showering and not have the correct pressure, etc from time to time. Three different plumbers over the last six years have been here. We had facet cartridges replaced, the heater motherboard replaced, flushed, etc. But still the recirculation pump did not work therefore no instant hot water. And, each time the problem of cold water would come back. And, never the correct water pressure. Jon is a tier 3 Navien technician. He found the issue, one of which the unit was not set up correctly during installation. He also found a bad part leading to the recirculation system. He temporarily fixed it while waiting on a part to come in. During that time we had more water pressure and the water was the hottest it has ever been. Yesterday he replaced the part and flushed the system. We now have instant hot water within 6 seconds, and, we have good water pressure, and the water stays hot. In addition, Jon found areas of the water heater never cleaned out during past flushes. Wow!! Jon and Performance Plumbing is our "Go-To Plumber" from today moving forward. Do yourself a favor, just call Performance and get it handled correctly the first time.
Great service- on time, courteous, and efficient. They came to look at the TPR valve on my water heater, which it turns out was dripping because my pressure regulator needed to be replaced. Joshua replaced the pressure regulator and then stuck around to confirm that the TPR valve had stopped dripping and didn't need to be replaced. Some companies would have just replaced the TPR too to increase the cost of the sale, but they did the right thing. Highly recommend!