About MedNow Urgent Care
MedNow Urgent Care Centers in Augusta, GA, offer a fast and affordable alternative for medical attention when a doctor's office is closed. Patients appreciate the promptness and thoroughness of the care provided by the physicians, who are often described as friendly, professional, and courteous. The wait times are typically short, with reports of visits taking only 30-35 minutes. Many patients have expressed satisfaction with their experiences, highlighting the pleasant atmosphere despite being unwell. However, concerns have been noted regarding customer service at the front desk, with one patient mentioning a negative interaction with the receptionist. Despite this issue, overall feedback for MedNow Urgent Care remains positive, with many stating they would return for urgent medical needs. The clean office and attentive staff contribute to a reassuring experience, with some patients even traveling considerable distances to receive care from Dr. EMMA, who is recognized for her dedication and positive energy, even during busy times.
Very short wait and nice staff. Arielle and Janiah at the front desk were very sweet and helpful. They were attentive to me and other patients waiting. The APRN, Irene, that saw me was efficient and open to hearing my own thoughts/concerns and comfortability with medication options. My prescription was called into my pharmacy within 5 minutes of me leaving!
The entire process from beginning to end was quick and seamless. The front desk staff was efficient and polite. They got me back to a room very quickly and got my vitals done with a quick questionnaire. It was only a couple of minutes before the LPN came into to assess me and she listened and she heard me and she acknowledged my concerns. it was an excellent experience and the best urgent care I have ever visited since moving to N Augusta.
Arrived on a Sunday afternoon and there were able to see my toddler (2 year old) immediately. New patient paperwork was minimal and the doctor Dr Teeter was awesome. They have the ability to do X-rays on site and was able to identify the problem realign daughters elbow in minutes. Thanks again, will definitely recommend and will come back.