About KOHLER Store by PDI
Reviews for KOHLER Store by PDI
Write a reviewHours
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 10AM - 5PM
Sunday: 12 - 5PM
Tips
accepts credit cards
The KOHLER Signature Store by PDI offers a unique and comprehensive shopping experience, featuring a modern, innovative store and a wide range of high-quality KOHLER, KALLISTA, Robern, ANN SACKS, and KOHLER Custom Vanities products. The store's knowledgeable project consultants provide expert design development and project assistance, ensuring a seamless customer experience. Customers have praised the store's staff, describing them as helpful, knowledgeable, and friendly. Notably, Kelly Ann and Mandy received high marks for their thoroughness and professionalism, making complex renovations feel organized and smooth. The showroom is beautiful, allowing customers to interact with and feel the quality of the products. Customers have expressed satisfaction with the excellent quality and design of the Kohler products. While the overall experience is positive, one customer encountered an issue with a product that was out of stock and had to be ordered from a third-party vendor. Despite this minor hiccup, the management's responsiveness has been acknowledged. Brian and Emily also received compliments for their assistance, making exchanges easy and taking the stress out of the situation. The KOHLER Signature Store by PDI is widely recommended for its exceptional service and high-quality products.
Kohler Co. is a premium plumbing and bath brand that earns its reputation mostly on durability, design, and long term reliability rather than being the cheapest option on the shelf.
Their faucets, toilets, and fixtures generally feel solid, with good materials and finishes that hold up well in real use. In remodels, Kohler is often chosen because parts are easy to find later and the products tend to stay compatible across years, which matters more than people realize when something needs repair.
The downside is cost and inconsistency across product tiers. The entry level items you see in big box stores are fine, but they do not always reflect the quality...read full review
Jared really helped me out today with questions I had on the phone. He was prompt with service and returned my call with answers as he had promised to do. I know people get busy and we are all often promised a call back but Jared really followed through. Thank you again!
Kelly Ann was absolutely the best! We had a whole house. renovation. Kitchen, scullery 4 bathrooms. Everything from showers to sinks to tubs to toilets. Everything. It could have been very complicated and stressful , but Kelly Ann handled all of it with incredible ease and made the process so smooth and organized. I couldn’t have asked for anyone more thorough or professional than Kelly Ann. If I could give her more stars, I would!