InComm

Jul 2026

Worst customer service provider I’ve dealt with. From the way their systems work to the actual products they oversee they’re are essentially useless. They cause way more stress than they alleviate which is their primary job, another thing is you can assume by selecting the English option that you’d be actually be connected with someone who is actually fluent in the selected language. If I was to select Spanish and you gave me someone with the equivalent of high school Spanish 1 student I wouldn’t be able to resolve me issue which seems to be a trend with the company. Dispite their claim of being based in Atlanta if feels more like you’re...read full review

May 2026

If I could give them a negative 10 I would. I purchased a Zift Zillion gift card from CVS as a birthday gift, and when my daughter went to use it, it had already been fully redeemed before she ever touched it.

I reported it immediately and followed every step requested by InComm’s dispute process. I submitted my receipt, documentation showing the unauthorized redemption, and completed their formal dispute package. Despite this, my claim was denied.

What has been most frustrating is not just the outcome, but the lack of transparency. I have received multiple responses, including after filing a complaint with the Connecticut Attorney General’s Office,...read full review

Nov 2025

I bought 4 gift cards with $200 each. ALL of them had a $0 balance on them when I went to use them. When I went to file a dispute, Incomm lost the first 2 disputes and then denied the 3rd dispute so I am out $800. Incomm and Visa refuses to help me. This is absolutely ridiculous! Never buy their gift cards! They are the worst company ever!!