About Franklin Dental & Braces
Franklin Dental provides a friendly and professional experience for patients of all ages. The staff is helpful and nice, ensuring that patients receive excellent customer service. The office is clean and well-maintained, contributing to a calm atmosphere. The dental team is knowledgeable and explains treatment options clearly. While the office accepts most insurance types and offers convenient payment options, there have been some concerns regarding communication. Some patients have noted that receptionists can be a little rude when handling inquiries or delays. Despite this, the treatment prices are very accessible, and many customers appreciate the friendly and professional demeanor of the staff. Overall, Franklin Dental is 100% recommended, although improvements in communication could enhance the patient experience.
I was referred to this location by my cousin. Not only are the staff members real nice but they go above and beyond to provide the best services! I love taking my son there because as mentioned and their wait time is a In and Out unlike other overcrowded offices. I love this location and I HIGHLY Recommend it to yall ! 10/10 on my end !
Awesome experience at Franklin Dental in Buford! This office specializes in children’s dentistry and is bilingual in Spanish. While they primarily focus on kids, they still take great care of adult patients with the same gentle, kid-friendly approach.
The facility was very clean. Practice Manager Sergio introduced himself to patients and was warm and welcoming. The front desk staff were kind and efficient. Dental Assistant Ana Laura was amazing—friendly, funny, and engaging while remaining thoroughly professional. The provider was also patient and thorough.
Great experience all around. Thank you, Team!
This place has excellent customer service. Everything is spotless, and the staff is always polite. I’ve been going here for years, and I’ve never had a negative experience here.