Damage Restoration in Atlanta

“I was greeted by two professionals Jaime and Darlon. Jaime explained and reviewed the services that would be provided. Darlon prepared the equipment. My carpet look marvelous upon completion. I will definitely use Stanley Carper Cleaners again and I hope That I get te same professionals. I’m satisfied with the services provided.“

“Colony Roofers is a hidden gem! We had a roof leak and Colony Roofers came quickly. Giovanni was very knowledgeable and did the most thorough inspection. They came the next day to repair and replace all the pipe boots. More importantly, they did a thorough maintenance for the entire roof to help extend its service life. We found Giovanni and his team honest, hard working, thorough and professional. We are very pleased and would highly recommend Colony Roofers!“

“I cannot speak highly enough about the Recon Team at ServPro. This is going to be a long review. But the TLDR: if you want to experience working with a team that works with you through a difficult time in your life, patiently and kindly, through everything instead of against you these are the right people to hire.

In February of last year we had a leak under our kitchen sink that caused our entire lower kitchen to be ripped out and our entire downstairs floors to be replaced. After mitigation, I interviewed 5 different reconstruction companies including the one recommended by our insurance company. Out of all 5 companies, ServPro, and specifically Terry, was the only company that worked hand in hand with me through the entire process of writing an estimate and getting our insurance to approve the cost of reconstruction. We had not even hired them yet but Terry worked tirelessly without any complaints to make sure our very unreasonable adjuster gave us the money we needed to complete our reconstruction. Terry was completely transparent through the whole process and made sure we understood everything that was going on. The other 4 highly rated companies refused to either even show us the estimate they wrote until we hired them, or refused to even write an estimate until we hired them. The contrast in experiences was wild. Naturally we hired ServPro solely based on our experience with Terry and his willingness to work with us.

Our experience after that was consistent with what happened before we hired them. Terry and then Chris, our project manager, worked with us through everything. Along the way, a 2 month project turned into 7 months due to unforeseen hiccups, but never once did we feel like we were fighting with ServPro to get what we needed. Terry and Chris were always on our side and if a mistake was made by their subs, or if their subs did not do the work per our standard they always made sure to correct it and do it right, at no additional expense to us.

Fast forward 1 year and we called them back to fix some minor things that needed fixing before our 1 year warranty expired, and even that was such a pleasant experience. Chris no longer worked there so we got assigned a new project manager Taylor who was also extremely friendly and kind. We ran into some hiccups with the first subs that were hired at no fault of anybody in particular, but Taylor immediately understood our gripes and assured us he was going to remedy the situation and was sending new subs. Due to scheduling issues our project manager was changed again to TC who was also wonderful. He came with the subs and stayed the entire time they were working to make sure they did the work correctly. Just like our first experience, we ran into some hiccups and a 1/1.5 day project stretched into 1 month, but again, at no point did I feel like we were working against each other, they understood all our issues and made sure that we were perfectly happy at the end.

In the end, despite things taking longer than planned, the feeling of working together to make things right in our house, and care and compassion that every person at Servpro has showed to us through our entire experience was invaluable during a very difficult time of our lives when everything was turned upside down. Hopefully we don’t need to, but I would not hesitate to hire them again if we ever go through another disaster in our home.“

“I was in a panic from a previous contractor and Danni didn’t know me, never talked to me but when I called him, he listened and immediately he reacted and responded. I never gave him a dime and he was willing to help, assist and take on the project to get my mom back in her home. This is what I call a man of INTEGRITY. If anyone does business with him you are definitely in Good Hands!

Alicia“

“Emmanuel and Trence are GREAT! They did a great job and were all around nice guys. They are my backflow testers from now on.“

“We had such a positive experience working with Affordable Remodeling on our kitchen project. From day one, they were organized, responsive, and committed to doing things right. The workers took pride in their work and it shows in the flawless details. Our kitchen feels brighter, more open, and much more functional now. Truly a 5-star company!“

“Alex Torres and Jayden were professional,courteous, knowledgeable, and easy to work with. He and his team worked long hours and weekends to get the job done. He and the team made a bad situation bearable“

“Great service received, excellent customer service and punctuality.
I highly recommend it.“

“Austin and his team from ServPro did a great job! They were sent by my insurance adjuster and I couldn’t have picked a better team if I’d tried. Total professionals.“

“Awesome job!!! Highly recommend Ken! Super professional and very good!
The carpets look and smell great!“

“Remediation Group has been excellent throughout the process of getting me my life back to normal, after suffering water damage from Hurricane Helene. From my point of contact, Alex, the estimator Wes, the demo crew (Michael, Sara, and Pablo), and Ryan who came and picked up some of the equipment before the reconstruction phase started, everyone has been excellent communicators, and the work they’ve performed has been even better.

Update 12/3: reconstruction is over, and I’m blown away. The crew knocked it out of the park! Tim, Chance, and Raphael could not have been more polite and respectful. Reconstruction took about 3 days, and you couldn’t tell that I had suffered any damage. I was blown away at the quality. And when everything was completed, they cleaned up, and came back the next day to help move some furniture.

I’ve dealt with other companies for water damage mitigation, who have not even come close to the professionalism, promptness, and quality of work, as the team members that have been in my condo have displayed. Everyone has taken their time to talk to me about the plan, and kept me updated as the mitigation progresses. Straight up, a 10/10 experience.“

“Made the process an absolute breeze! Tori was able to answer all my questions and provide an explanation of what we needed and why. Will definitely be using them again in the future!“

“I can't say enough good things about this company. Their work with rain gardens and stormwater management is making a real difference. I’ve seen firsthand how they collaborate with organizations like the One Water Alliance to create innovative solutions. The rain garden they installed at our office not only manages water effectively but also enhances the overall aesthetics of our outdoor space. Their rainwater nursery is a fantastic resource for anyone looking to implement sustainable landscaping practices.“

“I wish I could give them 6/5 stars. I had two previous mold inspectors come out and leave telling me there was no mold in my apartment even though a urine test came back showing I have mold illness. This company is the first one that actually found the mold. They were SO thorough, looked in all of my vents and behind baseboards, and knew what clues to look for that aren’t obvious (like looking for rust as a sign of past water damage, not just obvious mold).

The owner is so knowledgeable and thorough. Seriously I cannot thank you guys enough.

Also, as a small 5’1” female, I felt completely safe being alone with him in my home. I know that’s something we always worry about as women and I would recommend this company to all of my female friends :)

(Photos attached of the hidden mold they found that all other companies missed)“

“These guys are amazing. Our house flooded 1am Sunday morning, we called Atlanta's Restoration Services, and they were onsite within the hour. They were polite and very professional, taking care to move our furniture, putting plastic and blocks under everything. They extracted all of the water, treated everything with a disinfectant, and then set up fans and dehumidifiers. They explained the whole process clearly and helped file the claim. They came back each day to monitor the equipment. After 3 days, today, everything is good and dry. I highly recommend to anyone who needs water damage mitigation or mold removal services.“

“I used barry threw out life ... he has always done a good job completed all task in a timely manner. I've recommended him for many many jobs threw out my up bringing. He has 30+ yrs experience very knowledgeable in all areas you won't be let down by using him..“

“I really wanted my carpets dine, and had tried a company that didn't use steam. I was not happy with THAT service. I saw a referral on Nextdoor, and called. They were able to come out the next week. My carpets are soooo much cleaner after steam cleaning! I have 2 dogs and 2 cats, so lots of dirt comes in the house on their paws, and the pet smell stays in the carpets. I could smell the freshness after cleaning! The carpets are clean and bright again!“

“Pepe is very professional and got the job done and exceeded my expectations. My house is back in order. Thanks!Service: Water damage-related cleanup & repair“

“Outstanding help and service related to water damage restoration problems. Would definitely recommend to help through a tough situation.“

“Water damage repair company in Atlanta responded my request within 5min and explained everything to me in details. Very satisfied with their service. Highly recommended them for water damage restoration. I will definitely reach out to them if I need other services in the future.“