A Step Above Case Management is a licensed provider specializing in home and residential care services. They offer a variety of services, including in-home care, home-delivered meals, adult day health, emergency response services, alternative living services, and respite care.
The company tailors its services to each client's individual needs, aiming to help them live independently and with dignity. They strive to provide flexible care options, allowing program participants to choose from a pool of qualified providers who accept Medicaid payment rates. Clients have praised the company's responsiveness, compassion, and helpfulness, particularly highlighting the exceptional support provided by individuals like Joey and Jerika.
These individuals have been described as knowledgeable, understanding, and dedicated to going above and beyond to assist families in need. Their willingness to answer questions, provide guidance through the process, and follow up with clients has been greatly appreciated.
Mark and Delinda went over and beyond for my father to receive home care. They communicated effectively and gave me a sense of relief that many people need when their elderly parents receiving care. They both assured me they would take care of everything every step of the way. And both did exactly that. Thank you so much your services are commendable !!!!!
As a home care provider, I can't say enough about A Step Above Case Management. Their communication is outstanding, and that makes all the difference.
When the statewide authorization system experienced delays, they didn't leave providers guessing. Instead, they proactively sent a detailed update explaining exactly what was happening, what they were doing to resolve it, and what to expect. That level of transparency is rare and incredibly appreciated.
Their professionalism, organization, and commitment to both providers and members truly set them apart. This is how case management should be done. Because of the way they communicate and support their provider network,… read full review
This correspondence is in reference to my visit to your establishment. I had quite a situation in regards to my husband, Richard King, who has been paralyzed for six years now. We have had many situations where we were not able to receive services promised. Upon speaking to Mr. Mark Bush in September, finally, we had direction. Mr. Bush was knowledgeable, compassionate and efficient. A plan was facilitated and my husband is now enrolled in a program and is receiving services for his condition!
Our family is extremely thankful to Mr. Bush for executing a plan for our husband and father.
Thank you, Mr. Bush for caring!
03/05/2026
50 Hurt Plaza Southeast Ste 1108, Atlanta, GA 30303
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