LifeStance Therapists & Psychiatrists Athens

I had a nice chat with the therapist, and thank her so much for her concerns and getting the right treatment for me.

Great session Ms. Tonya Delaney, gave great advice and she's very knowledgeable and give understanding advice

Everything went well with my first session.

Virtual appointment today with Jessica Clark, both very professional and personal. I appreciate her intelligence and good nature.

I'm new, but so far it's been a positive experience.
UPDATE: Sadly, I stopped going there. The office is part of a larger scale network of providers and that is the problem. They have a call center type phone system for ALL of the clinics together, and the messages aren't bein sent/accepted. I cancelled an appointment, was reassured I would not incur additional fees, then I called to say I could make the appointment after all, and was assured that the appointment was still mine. On the phone waiting for the appointment and I got crickets! I called them to let them know the therapist didn't contact me for the appointment and they said not to worry about it, they will straighten it out. Then things got worse; I did incur $100. fee for missed appointment and it was longer than a month to fix, as they did finally remove that fee. Next, they over billed my co-pay, asked me to pay it anyway, and then said I could ask my insurance provider for the difference. The therapist and the intake nurse were so good and I cannot emphasize that enough, however, this experience has only created more problems for my complicated life.

Setting appointments are simple and appointments are timely. Counselor is very professional and listens well. Counselor discusses plan of action thoroughly. I’m well pleased with LifeStance services.

Everything seems to be getting better and going great. If you are trying to find someone it has helped me

My provider is wonderful. Lifestance administrative personnel are not patient friendly. Their administration repeatedly makes changes that do not benefit the patient. Their admins want to call you and tell you that you have to use their new procedures. They made it clear a lot of patients don’t want to use that system. Their new system isn’t a simple as check-in. If you don’t use their system, they will call you to harass you to use it. They don’t want to listen to any feedback that would make it better and easier to use as a patient.

The NP was super helpful, shared some good knowledge and really listened to what I needed to say.

I had a really terrible experience here. I’ve never sought out Psychiatric assistance before my appointment with LifeStance and I’m severely disappointed by my treatment. I expected an even handed assessment of my personal lived experience, possible diagnosis, and medication based specifically on that diagnosis. My provider, Enyang Etengeneng, was deeply alienating. When I shared my personal reasons that lead me to seek diagnosis and medication based treatment, I was dismissed as “that is for therapy.” When I discussed parental reasons for my mental health struggles I was subjected to a 30 minute lecture on “respect.”I was given no diagnosis, and prescribed medication solely for my symptoms bereft of context.
This felt deeply disrespectful as someone seeking care for mental health and makes me wary of the whole field.