I have been shopping EXCLUSIVELY at Crabapple Kroger since it opened, which is over 30+ years. Recently my disabled veteran husband was diagnosed with inoperable cancer & I need back surgery, making it necessary to order groceries because I can no longer shop in person. The last four times I've done this have been disasterous. Each time, we have had to wait over 30 minutes in the parking lot to get my groceries, forcing me to go inside to find out what was wrong, which was extremely painful. Yesterday I went to pick up my groceries & their app stopped working for me in their parking lot, so when Joseph came out to another car that arrived after me, i told... read full review
August 2024
The digital coupons NEVER work properly and are a source of great frustration and irritation. This store needs to work on "hospitality" and "customer service" since the Front End Supervisors are nasty! Pray you do not need any help............they are the worst at trying to resolve issues. Publix..........here I come.
June 2024
I am trying to find at least a few positive things to say. The beer and wine selection and flower area are at par and they carry a lot of brands in the center aisles. Produce is horrible. Worst in all of Metro Atlanta...Dollar General has better produce. Meat and seafood are awful. The way the store is organized is terrible. Deli is rarely staffed and generally unhelpful. Checkout - usually must do self checkout after 6 pm which is tough if you have a full cart. I try not to go here unless I have to pick up a few canned or boxed goods.
I have been shopping EXCLUSIVELY at Crabapple Kroger since it opened, which is over 30+ years. Recently my disabled veteran husband was diagnosed with inoperable cancer & I need back surgery, making it necessary to order groceries because I can no longer shop in person. The last four times I've done this have been disasterous. Each time, we have had to wait over 30 minutes in the parking lot to get my groceries, forcing me to go inside to find out what was wrong, which was extremely painful. Yesterday I went to pick up my groceries & their app stopped working for me in their parking lot, so when Joseph came out to another car that arrived after me, i told... read full review
The digital coupons NEVER work properly and are a source of great frustration and irritation. This store needs to work on "hospitality" and "customer service" since the Front End Supervisors are nasty! Pray you do not need any help............they are the worst at trying to resolve issues. Publix..........here I come.
I am trying to find at least a few positive things to say. The beer and wine selection and flower area are at par and they carry a lot of brands in the center aisles. Produce is horrible. Worst in all of Metro Atlanta...Dollar General has better produce. Meat and seafood are awful. The way the store is organized is terrible. Deli is rarely staffed and generally unhelpful. Checkout - usually must do self checkout after 6 pm which is tough if you have a full cart. I try not to go here unless I have to pick up a few canned or boxed goods.