A technician came to diagnose and repair/clean the dryer. The dryer is heating but not drying. I knew that before he came and I mentioned that before scheduling the service call. The technician was supposed to also do the repair/clean, but he just told me that the dryer needs cleaning, collected his diagnostic fee and left. Do not engage with this company. They are useless.
April 2026
Feels like a scam. Showed up quickly but in a beat up toyota and not in any uniform. Quotes me the very same issue that I told them it already was on the phone, then he wants to write down my cc number in a notebook?!? No thanks!
July 2025
We had an awful experience with this company and would never use them again. We called for washer repair on a Friday. The technician came out, diagnosed the issue, and said we needed a new hose. He went to Home Depot, realized the hose didn’t fit, and told us he’d get the correct part from an appliance dealer. He said he took a picture of the model and would be back Monday morning.
Monday came—no show. We had a 10 a.m. appointment, but the technician never arrived. When we called customer service, the operator was rude and robotic, repeating that the tech would call when he “had the part”—even though we already had a scheduled appointment.... read full review
A technician came to diagnose and repair/clean the dryer. The dryer is heating but not drying. I knew that before he came and I mentioned that before scheduling the service call. The technician was supposed to also do the repair/clean, but he just told me that the dryer needs cleaning, collected his diagnostic fee and left. Do not engage with this company. They are useless.
Feels like a scam. Showed up quickly but in a beat up toyota and not in any uniform. Quotes me the very same issue that I told them it already was on the phone, then he wants to write down my cc number in a notebook?!? No thanks!
We had an awful experience with this company and would never use them again. We called for washer repair on a Friday. The technician came out, diagnosed the issue, and said we needed a new hose. He went to Home Depot, realized the hose didn’t fit, and told us he’d get the correct part from an appliance dealer. He said he took a picture of the model and would be back Monday morning.
Monday came—no show. We had a 10 a.m. appointment, but the technician never arrived. When we called customer service, the operator was rude and robotic, repeating that the tech would call when he “had the part”—even though we already had a scheduled appointment.... read full review