About The Neighborly Plumber
Based on the reviews, The Neighborly Plumber is a local family owned and operated plumbing company based out of Acworth, GA. The company is reliable, affordable, and trustworthy. Customers report the team responds quickly, even during holiday weekends. Technicians like Dustin are described as extremely knowledgeable, patient, kind, and extremely nice, with great customer service skills. The crew, including Parker and Jacob, walked customers through the process, explained different resolutions, and cleaned everything up beautifully. The company is great as always for installations like whole house water filtration systems and sprinkler backflow preventers. Technicians are on time, very professional, and complete removal and installation quickly. They are also kind and thorough, providing neighbors with free estimates for work. The entire company works hard to make the experience enjoyable and hassle free, utilizing state of the art technology to get the job done right the first time.
Replaced a tankless water heater - responded quickly, provided text updates on the technicians eta and Dustin replaced the water heater the same day. Great service - would use them again.
I usually don't post reviews but The Neighborhood Plumber earned a great one. We had a slow but growing leak in our main water line. Despite the holiday weekend backup they responded quickly and had things fixed by early Monday afternoon. Thanks to Jessica for answering all my questions and to Parker and Jacob for a job well done. They walked me through the process and cleaned everything up beautifully when they were finished. A real pleasure to deal with this company and crew.
Dustin was extremely knowledgeable. He was patient with me as he explained my issue and different resolutions that I could choose. He was very kind and extremely nice. It’s clear that his professional skills are great but his customer service skills are top notch!