About OBGYN Care Group
Reviews for OBGYN Care Group
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 12PM
Saturday: ClosedSunday: Closed
OBGYN Care Group is a trusted healthcare provider that has received mixed reviews from its patients. While some have praised the exceptional care and service they received, particularly from Dr. Cascio and NP Naaden, others have expressed dissatisfaction with the billing and back-office processes. Patients have commended the practice for its welcoming and professional staff, as well as the efficient handling of appointments and the cleanliness of the office. The practice has been recognized for its expertise in fertility, prenatal care, and annual exams. Many patients have reported short wait times and have appreciated the approachability of the staff, making medical care feel less intimidating. However, some patients have reported issues with the billing department, including a lack of clear communication and an unprofessional manner when discussing outstanding balances. Additionally, some patients have felt that the level of care and attention they received during delivery did not match their positive experiences in the pre-delivery visits. Overall, OBGYN Care Group appears to provide quality healthcare services, particularly for those who have had the privilege of working with Dr. Cascio and NP Naaden. However, the practice may need to address concerns related to its billing and back-office processes to ensure a consistently positive experience for all its patients.
I have had a wonderful experience with this team for my first pregnancy! Dr. Naaden was always caring and professional. The front desk ladies are very kind and always provide quick check in and out! Katherine, the billing team lead, always took her time to explain insurance coverage and billing costs. They do ask you to pay a delivery fee up front, but after you deliver, they do return most of the fee back to you after the insurance calculates the deductible and fees (Don’t worry you will get your payment back!) 10/10 recommend this women’s care team! Thank you all for a great experience!
I was really nervous going into my appointment but every staff member is kind and knowledgeable in answering all questions prior to all other visits . Elizabeth is an excellent fit for practice she took the time to answer all my questions .
I was really nervous going into my appointment (honestly, it had me stressed all day), but everyone at OBGYN Care Group completely eased my worries. The entire team was so kind, patient, and caring from start to finish. Dr. Casio was incredibly gentle and took the time to answer all my questions, and the MA, Stacy, was so supportive and reassuring throughout the visit. Kayla at the front desk gave such a warm welcome when I arrived. The billing manager, Catherine, also took the time to review my insurance benefits and was so knowledgeable when explaining my payment options. I’m really grateful to have found such a compassionate office . They truly go above and beyond...read full review