They are good people , Great Service , Phillip was awesome , I still can't believe he had the part in his van lol, They don't over charge like their competitors do !!!!!! Will be using Browns Arctic Air for now on !!!!!
June 2025
We can’t thank Browns Arctic enough! My elderly MIL had her A.C quit working. Long story short, after she called Frank Gay, they sent a technician out and he lied to her twice. Frank Gay told her it would be $6k to fix the broken parts or her other option would have been replacing the 2.5 ton air conditioner for $12k. He also stated the freon was completely out. That didn’t sound right to us after she had called us to inform us. I called Browns Artic and Bobby and Gayle were fast, reliable and proficient. He looked over everything he changed two parts and also checked the Freon. He said our Freon was full which was the opposite of what Frank Gay and the best part... read full review
November 2025
We just purchased our home and wanted the AC serviced. Philip explained our system to us, explained about the filters and what they were checking as part of the service check. Thankfully everything is working as it should. Very pleased with the service we received and helpful hints for us going forward.
They are good people , Great Service , Phillip was awesome , I still can't believe he had the part in his van lol, They don't over charge like their competitors do !!!!!! Will be using Browns Arctic Air for now on !!!!!
We can’t thank Browns Arctic enough! My elderly MIL had her A.C quit working. Long story short, after she called Frank Gay, they sent a technician out and he lied to her twice. Frank Gay told her it would be $6k to fix the broken parts or her other option would have been replacing the 2.5 ton air conditioner for $12k. He also stated the freon was completely out. That didn’t sound right to us after she had called us to inform us. I called Browns Artic and Bobby and Gayle were fast, reliable and proficient. He looked over everything he changed two parts and also checked the Freon. He said our Freon was full which was the opposite of what Frank Gay and the best part... read full review
We just purchased our home and wanted the AC serviced. Philip explained our system to us, explained about the filters and what they were checking as part of the service check. Thankfully everything is working as it should. Very pleased with the service we received and helpful hints for us going forward.