About Massey Services Pest Control
Massey Services Pest Control provides a comprehensive Pest Prevention program that effectively keeps pests out of homes without the use of pesticides. Customers appreciate the company's excellent service, with technicians described as professional, thorough, and accommodating to scheduling needs. The Pest Prevention approach is preferred over traditional pest control, as it focuses on the exterior of the home to eliminate conditions that allow pests to enter, offering a long-term solution. Massey Services' customized environmental management program is a customer-preferred alternative to the indiscriminate spraying of pesticides. Customers have praised the outstanding customer service, with representatives like Ms. Antonieta addressing concerns promptly and professionally. Technicians such as Danny and Ryan have received high praise for their diligence and attention to detail. Ryan, in particular, has been recognized for providing excellent customer service, going above and beyond to help customers schedule appointments. Customers have been particularly impressed with the technicians' willingness to go the extra mile, ensuring a thorough and satisfactory service. Massey has consistently been reliable, always notifying customers ahead of time for their appointments and maintaining professionalism throughout their service.
I would like to commend Massey Termite Services for their 5 STARS Excellent customer service. I recently had some concerns regarding services and billing. After contacting the office, I received a prompt return call from Ms. Antonieta, a representative I believe is based in the San Antonio, TX office. She was professional, attentive, and addressed my concerns thoroughly. Together, we resolved the issues and made the necessary corrections. As a business owner, I truly appreciate the level of customer service she provided. Massey Services is fortunate to have Ms. Antonieta on their team—she retained a customer who had been considering leaving.
Eddie Baez is a great addition to the Massey team. He is professional, kind, caring and knowledgeable. Eddie greeted me with a smile and the utmost respect. His clean-cut, well-dressed appearance was a great representation of the service Massey provides.