About Ulta Beauty
Ulta Beauty, the largest beauty retailer in the US, offers an extensive selection of high-quality products from over 500 brands, including exclusive lines. The store provides a welcoming atmosphere with friendly staff ready to assist customers. Upon entering, customers are greeted at the door and offered baskets to shop around. The organized layout and clean displays make browsing a pleasant experience, catering to diverse preferences. This Ulta has recently added some amazing k-beauty brands, exciting many customers. The Salon at Ulta Beauty offers a range of services, including hair, skin, makeup, and brow treatments, along with ear piercing. Customers can book appointments online or walk-in if stylists are available. While some employees may need additional customer service training, the majority of staff is described as knowledgeable, polite, and sweet. Recent reviews highlight a noticeable improvement in service quality under new management, with one customer noting a particularly thorough beauty advisor who provided valuable education on products.
This ulta is my go to place when I need to pickup new skincare or makeup. They also have some good clearance options and the staff always greet you at the door and offer baskets to shop around The store is always clean and organized so I can find what I need without any issues. They also just added some amazing k-beauty brands and I'm so excited to try them out!
I've been to this Ulta a few times, but today I had the best experience I've ever had at probably any store ever. Claudia S. was the most thorough beauty advisor I've ever had the pleasure of working with. She is very educated on the products, and what would work best for my skin. She educated me on the different types of sunscreen mineral vs chemical, what exfoliant will work best for me etc etc. I wanted to just buy up everything because she was that good. I took her card because as long as Claudia is working there, I'll be shopping there. The rest of the staff was also really sweet and checked in to see if I needed help as well. 10/10 recommend.
Janai at the Wesley Chapel store (Grove) was amazing. She spent time with me and answered all of my questions. Her recommendations were spot on. I truly appreciate the expertise and care that she extended to me.