Comfortable Care Dental Group

Feb 2024

I wish I'd read the reviews on Yelp before I went. My experience mirrors many of the bad reviews. They billed me 100% and then billed my insurance. When they received 50% back from my insurance, they did not let me know. They received the first payment in Oct 2023. I had appointments in Nov and Dec and thought I would owe something for each of these appointments. I was told I didn't owe anything but given no explanation. I questioned it both times and was just told I didn't owe anything. I went for a cleaning in Jan 2024, which I would have cancelled but didn't want to try to find a new dentist at that point. The Hygienist told me I would owe $170 for that day. Again,...read full review

Nov 2023

I had an appointment with this office and felt I was treated rudely. I went there for a broken tooth. Waited for Dr Charlotte to come into the office for about 25 minutes when she finally came in she just spent a very short time telling me I need a crown didn't offer much other help than telling me a crown.. I wanted, some kind of comfort or information on what to put in the broken tooth to hold me over.. because I'm just here for short time .. visiting ..crown would not b ready for 2 weeks ..I explained my situation ..then jess the. assist put Wax in broken area which didn't help at all. I called back explained what happened and Sheenia made another appointment to come...read full review

Jul 2023

I went to the Venice office and had a regular cleaning scheduled nothing else as a new patient.They incorrectly verified my insurance as out of network when the DENTIST is in network!First screw up.Then they did stuff I did not authorize and billed my insurance $400 for a cleaning!!!I contacted the BBB and Attorney general about their shady business practice.I wonder how many old people they do that to.Then they ran my credit card for $234 for a cleaning which is covered a 100% by my insurance.I have been doing medical billing since 30 years never in my lifetime have I seen such idiots