About Fidelis Automotive
Fidelis Automotive is a locally owned and operated business in Brandon/Valrico. They are a veteran-owned company that prioritizes excellent customer service. Fidelis Automotive handles a wide range of auto repair needs, from basic maintenance to more complex issues. Customers appreciate the trustworthiness, fair pricing, and clear explanations provided by the team. They are known for being helpful and going the extra mile, such as offering pick-up service for customers with dead batteries and prioritizing repairs based on the customer's budget. Fidelis Automotive can also install upgrades like lift kits, wheels, tires, and backup cameras. The team strives to complete repairs in a reasonable timeframe without sacrificing quality. Customers describe the mechanics as very honest, helpful, and knowledgeable, especially when working with those who may lack automotive expertise.
I cannot say enough great things about Fidelis Automotive. From start to finish, my experience was exceptional.
Jeremy is kind, caring, fair, friendly, honest, and truly a consummate professional. He took the time to explain everything clearly, answered all of my questions with patience, and made sure I felt confident and comfortable every step of the way. His integrity and professionalism genuinely stand out.
Brandi, the Front Desk Manager, is equally outstanding. Her customer service is exceptional. She is warm, attentive, organized, and incredibly responsive. From scheduling to follow-up, she made the entire process seamless and stress-free.
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The team at Fidelis is incredible. Their knowledge, expertise, and professionalism is unmatched across Central Florida. They installed a Westcott kit and 35” ATs on my 24 Tundra and offered a competitive price, excellent service, and expert advise along the way. I will be a repeat customer and can gladly recommend this team to anyone looking to build out their truck!
I recently used Fidelis in Valrico (a little hidden spot behind a plaza) for service on my vehicle. I was blown away by Brandi's exceptional service. Brandi and her team of mechanics went above and beyond to ensure I was completely satisfied.