My technician "Chip" was fabulous. Right on time, polite, explained everything he was doing in layman terms, efficient and an all-round professional. The Company was prompt in calling and very friendly. I highly recommend Northside.
November 2024
Was looking for a new unit based on my current company diagnosis. Northside gave up the sale for a no cost minor repair, which was best for me! Kind of unheard of now a days. Honest, fair & knowledgeable. I’m a customer now & encourage everyone to contact them for AC work.
October 2025
We’ve had this company out twice in the past week (first for our upstairs AC unit and then for the downstairs one) and both experiences were excellent. The customer service team went above and beyond and was able to schedule same-day visits both times.
Both technicians were polite, professional, and very knowledgeable. They were thorough in their work and took the time to explain everything clearly. The company has also been proactive in putting together a plan going forward to help prevent future issues.
Highly recommend — great service from start to finish!
My technician "Chip" was fabulous. Right on time, polite, explained everything he was doing in layman terms, efficient and an all-round professional. The Company was prompt in calling and very friendly. I highly recommend Northside.
Was looking for a new unit based on my current company diagnosis. Northside gave up the sale for a no cost minor repair, which was best for me! Kind of unheard of now a days. Honest, fair & knowledgeable. I’m a customer now & encourage everyone to contact them for AC work.
We’ve had this company out twice in the past week (first for our upstairs AC unit and then for the downstairs one) and both experiences were excellent. The customer service team went above and beyond and was able to schedule same-day visits both times.
Both technicians were polite, professional, and very knowledgeable. They were thorough in their work and took the time to explain everything clearly. The company has also been proactive in putting together a plan going forward to help prevent future issues.
Highly recommend — great service from start to finish!