Reviews for HERO Managed Services | IT Support & Managed IT Services Provider
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The communication, response time, and timeliness of completing my ticket were all excellent. I was also able to request that Nicholas install the HERO app on my desktop while he was remotely working on my computer. This task was completed promptly as well. Thank you for making this transaction seamless and minimizing interruption to my workday.
Dan is one of the most stand up guys I’ve had the privilege of meeting. You can tell he really knows his stuff, but more importantly you can tell he really cares about his clients. Who you choose for IT services can be the difference between recovering from a ransomware attack and getting back to business, or taking a huge financial loss because of that attack. You want someone who knows how to navigate these things, and Dan is that man. Would definitely recommend!
A power outage caused our router to reset and we had no idea how to get our system back online. We called HERO and Daniel came over shortly after. He did an excellent job getting us up and running again. I wouldn't hesitate to recommend them or use them again.Thank you,David